Customer Service Representative

1 week ago

Sydney, New South Wales, Australia Carbiz Full time

**Carbiz is looking for proactive, friendly, and meticulous individuals to join our Operations team as Customer Service Representatives**

**About Us**:
Carbiz is a leading provider in accident management services, helping customers get back on the road with ease. With over 7,000+ 5-star reviews and awards like the Product Review '2023 & 2024' accolades, we are committed to delivering high-quality accident replacement vehicles and exceptional customer service. Our team-first culture and dedication to our values of passion, trust, collaboration, and growth have made us an industry leader.

We offer a team-first culture with unlimited opportunity for growth, living by our company values in everything we do;
- **Love what we do** - We are passionate about delivering for our customers, team, and partners every time
- **Better than yesterday** - We grow each day, learning from our experiences
- **Win with trust** - Lead the market by being trusted, reliable and helpful
- **Collaborative core** - Working smarter together
- **Valuing people** - We respect our people, encourage their development, and reward their performance

**Perks & Benefits**:

- Career growth opportunities through ongoing training, mentorship, and support.
- Collaborative team environment with like-minded professionals.
- Convenient head office location, less than 10 minutes from Mascot Station.
- Novated lease options and access to the Flare Benefits program.
- Monthly team lunches, birthday celebrations, and major event celebrations.
- Study assist program - we support your education.

**About the Role**:
In this role, you'll be the first point of contact for our dealership partners and customers, providing support in coordinating vehicle hires and returns. Key responsibilities include:

- Managing inbound inquiries from dealerships and service managers, ensuring vehicles meet customer needs.
- Facilitating smooth onboarding for vehicle hires, coordinating deliveries and ensuring timely communication.
- Working closely with the Operations, Sales, and Fleet teams to manage vehicle availability, returns, and customer requests.
- Ensuring vehicle returns are processed efficiently and according to company procedures.
- Following up with dealerships to ensure timely payment of invoices.

**About You**:

- Experience in automotive, car rental, or credit hire industries is highly desirable but not essential.
- Prior experience in phone-based customer service or sales is preferred.
- Tech-savvy with strong computer literacy.
- Excellent organisational skills and capable of handling multiple tasks effectively.
- Confident communicator, able to work with internal teams, dealerships, and customers, maintaining a high standard of service.

If you, or anyone you know, are looking for a Customer Service Representative position within a fast-growing and people-focused organisation, click APPLY and the Talent Team will be in contact with you

  • Customer Service Representative

    7 days ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Customer Concierge Operator****Digital Service Representative****Customer Service Representative****Gosford Contact Centre | Tuggerah, Toukley, Erina, Woy Woy and Gosford Service Centres****Customer Concierge Operator -**SNSW Clerk Grade 2- starting annual salary $60,680**Digital Service Representative -**SNSW Clerk Grade 2/3- starting annual salary...

  • Customer Service Representative

    6 days ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Customer Concierge Operator****Digital Service Representative****Customer Service Representative****Newcastle Contact Centre | Newcastle, Wallsend, Warners Bay, Toronto, Cessnock, Maitland, Raymond Terrace, Nelson Bay, Singleton and Muswellbrook Service Centres**- **Customer Concierge Operator -**SNSW Clerk Grade 2- starting annual salary $60,680-...

  • Customer Service Representative

    7 days ago

    Sydney, New South Wales, Australia Nsw Government -Service Nsw Full time

    **Customer Service Representative - Gosford****Position**: Customer Service Representative (CSR) - Contact Centres**Grade**: Customer Service Representative - SNSW Grade 3/4**Location**:Gosford**Role Type**: 12 x Full Time Temporary Contracts for up to 12 months only**Please note**: We will not be creating a Talent Pool from this recruitment.**About Service...

  • Customer Service Representative

    1 week ago

    Sydney, New South Wales, Australia beBeeDonut Full time $42,768 - $75,538

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a customer service representative to join our team. As a customer service representative, you will be responsible for selling ready-made donuts to customers.Key Responsibilities:Selling donuts to customersRequirements:No prior experience is requiredAbility to work in a fast-paced...

  • Customer Service Representative

    1 week ago

    Sydney, New South Wales, Australia beBeeService Full time

    Job Description">We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and creating moments that matter for our customers.

  • Customer Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $48,000 - $72,000

    Customer Service RepresentativeWe're seeking a skilled and courteous Customer Service Representative to deliver exceptional service to our clients. As the face of our brand, you will be responsible for ensuring high customer satisfaction levels.

  • Customer Service Representative

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time

    Customer Service RepresentativeWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that every customer has a positive shopping experience.

  • Customer Service Representative

    4 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $48,000 - $84,000

    **Customer Service Representative Role**We are seeking a Customer Service Representative to provide exceptional customer experiences. This role requires providing assistance with customer queries and ensuring our customers have a great shopping experience.This position involves collecting trolleys from around the store, car park, and surrounding areas.Key...

  • Customer Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia beBeeEmpathy Full time $80,000 - $150,000

    Customer Service RepresentativeWe're seeking a skilled customer service professional to join our team. As a Customer Service Representative, you will be the primary point of contact for clients, providing exceptional support and ensuring their issues are resolved efficiently.

  • Customer Service Representative

    7 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $50,000 - $80,000

    Customer Service Representative JobWe are seeking an individual to join our team as a Customer Service Representative. The role involves working in a fast-paced retail environment, providing excellent service to customers and ensuring their needs are met.