Customer Service Representative

1 week ago

Sydney, New South Wales, Australia Nsw Education Standards Authority Full time

**Join us to make a difference for all students in NSW**

**Position details**
- Clerk Grade 3/4
- Ongoing role
- Close to Wynyard station & hybrid work arrangements available (minimum 3 days office attendance)

**About the role**

The Customer Service Representative in the Teaching Standards and Accreditation division provides quality frontline service to teachers and other key stakeholders working within the teacher accreditation system in NSW.

On a day-to-day basis you will be responsible for:

- Providing timely, high quality customer service to stakeholders in alignment with NESA's values
- Developing a solid understanding of the policies, processes, and procedures for teacher accreditation in NSW to ensure that the information provided is accurate and compliant
- Ensuring service standards and performance objectives are achieved, and the confidentiality, privacy and integrity of information is maintained.

Download the role description.

A Talent Pool valid for 18 months may be created for future **ongoing** and **temporary** roles.

**About us**

At the NSW Education Standards Authority (NESA) we work with the NSW community to drive improvements in student achievement.

We achieve this by supporting all school sectors with high-quality syllabuses, assessment (including managing the HSC and NAPLAN), teaching standards (e.g., accrediting teachers) and school environments (including setting and monitoring school standards).

To find out more about the important work we do for NSW visit our website.

**Ready to join us?**
- Describe a situation where you come across an unsatisfied customer which was not your fault. How did you manage the situation?
- Describe a work situation where you have modified your communication style to deal more effectively with a difficult customer. What did you learn from that situation? What was the outcome for the customer?

If you need reasonable adjustments for the recruitment process and workplace, please reach out to the contact person above.

**Close date: Tuesday 11 February 2025 at 11.59pm AEST**

**Important information**

**Visa sponsorship is not available for this position.**For ongoing roles, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.
- A Talent Pool (valid for 18 months) may be created for future ongoing and temporary roles._

  • Customer Service Representative

    1 week ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Customer Concierge Operator****Digital Service Representative****Customer Service Representative****Gosford Contact Centre | Tuggerah, Toukley, Erina, Woy Woy and Gosford Service Centres****Customer Concierge Operator -**SNSW Clerk Grade 2- starting annual salary $60,680**Digital Service Representative -**SNSW Clerk Grade 2/3- starting annual salary...

  • Customer Service Representative

    1 week ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Customer Concierge Operator****Digital Service Representative****Customer Service Representative****Newcastle Contact Centre | Newcastle, Wallsend, Warners Bay, Toronto, Cessnock, Maitland, Raymond Terrace, Nelson Bay, Singleton and Muswellbrook Service Centres**- **Customer Concierge Operator -**SNSW Clerk Grade 2- starting annual salary $60,680-...

  • Customer Service Representative

    1 week ago

    Sydney, New South Wales, Australia Nsw Government -Service Nsw Full time

    **Customer Service Representative - Gosford****Position**: Customer Service Representative (CSR) - Contact Centres**Grade**: Customer Service Representative - SNSW Grade 3/4**Location**:Gosford**Role Type**: 12 x Full Time Temporary Contracts for up to 12 months only**Please note**: We will not be creating a Talent Pool from this recruitment.**About Service...

  • Customer Service Representative

    1 week ago

    Sydney, New South Wales, Australia beBeeDonut Full time $42,768 - $75,538

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a customer service representative to join our team. As a customer service representative, you will be responsible for selling ready-made donuts to customers.Key Responsibilities:Selling donuts to customersRequirements:No prior experience is requiredAbility to work in a fast-paced...

  • Customer Service Representative

    1 week ago

    Sydney, New South Wales, Australia beBeeService Full time

    Job Description">We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and creating moments that matter for our customers.

  • Customer Service Representative

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time

    Customer Service RepresentativeWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that every customer has a positive shopping experience.

  • Customer Service Representative

    6 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $48,000 - $84,000

    **Customer Service Representative Role**We are seeking a Customer Service Representative to provide exceptional customer experiences. This role requires providing assistance with customer queries and ensuring our customers have a great shopping experience.This position involves collecting trolleys from around the store, car park, and surrounding areas.Key...

  • Customer Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia beBeeEmpathy Full time $80,000 - $150,000

    Customer Service RepresentativeWe're seeking a skilled customer service professional to join our team. As a Customer Service Representative, you will be the primary point of contact for clients, providing exceptional support and ensuring their issues are resolved efficiently.

  • Customer Service Representative

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $50,000 - $80,000

    Customer Service Representative JobWe are seeking an individual to join our team as a Customer Service Representative. The role involves working in a fast-paced retail environment, providing excellent service to customers and ensuring their needs are met.

  • Customer Service Representative

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $50,000 - $80,000

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.You will be the primary point of contact for customers, responding to inquiries and resolving issues in...