It Continuity Manager

At AustralianSuper, our purpose will empower you to reach your true potential. We are Australia's largest superannuation fund, here to help members achieve their best possible retirement outcome. We create meaningful value for members and our communities through our diverse workforce of high performing, motivated employees, based across Australia.
- Purposeful work delivering outcomes for our 2.7 million Members
- A values led, inclusive work environment
- Exciting growth, coupled with support to help you develop your career

**Your new team**
Our Technology Services group has a strategic remit to uplift, govern and run the Fund's technology capability. It is a highly respected team, with a leadership group who advocate for their people, are open and approachable, committed to providing excellent results, and who share their knowledge. This is your opportunity to join us as we grow and modernise technology services to support Australia's leading Superannuation Fund and more than 2.7 million Members.

**Your new role**
Reporting to the Senior Manager, Technology Optimisation, the IT Continuity Manager is a key role for Technology Services and the Fund and is responsible for the development and ongoing management of the Technology Services Disaster Recovery Strategy, plans and testing schedules. The role is also responsible for overseeing regular DR testing, and non-DR failover testing, Business Continuity Management for the Technology Services business unit and supporting the development of BCP plans technology wide.
Working closely with the Fund's Business Resiliency and Technology Leadership teams, a key objective of this role is to ensure that the Fund meets all mandatory requirements for APRA, Group Risk and internal audit, including driving continuous improvement to DR and BCP processes across the Fund.

**What you'll need**
- Deep experience in similar roles (focusing on DR and/or BCP), working in a complex technology environment
- In-depth understanding and working knowledge of ITIL and other relevant ITSM frameworks
- Excellent spoken and written communication
- Strong negotiation and influencing skills
- Critical thinker with strong analytical and problem-solving skills
- Ability to identify issues and areas for improvement through analysis
- Innovative, creative and curious with a strong growth mindset
- Resilient, engaging and passionate about motivating colleagues to drive exceptional business performance, and an ability to influence cross-functional, interdisciplinary teams
- Excellent interpersonal skills including listening, building rapport and awareness of internal and external issues
- Dedication to excellent customer service
- Collaborative, articulate and persuasive, displays 'team player' attitude
- High level of attention to detail
- Poise and ability to act calmly and competently in high-pressure, high-stress situations
- Experience in a fast-growing technology function or company
- Willingness to believe in and work towards the enterprise purpose and vision
- Ability to develop and maintain high quality interpersonal relationships with stakeholders at all levels, both within and outside the Fund

More than a set of skills, we are looking for someone who is curious, collaborative, great at communicating, and is always willing to learn.

**What you'll get in return**
You will be working with a People Leader who values and supports your personal growth, in a growing, dynamic and authentic organisation that promotes integrity and puts members first.
We are proud to be a WGEA certified Employer of Choice for Gender Equality (since 2012). We are committed to the recruitment, development, and support of a diverse workforce into an environment which is inclusive, embraces diversity in all its forms and is a place where you can be you.
All roles can flex at AustralianSuper, and we are happy to discuss what this can look like for you. Please talk to us about the flexibility you are seeking, and we will explore what is possible for this role.
Other benefits include a competitive salary, genuine flexible working arrangements, income protection insurance and generous leave entitlements.

**What's next**
To be eligible to apply, you must have Australian or New Zealand citizenship or Australian permanent residency status.
**_Progress, powered by purpose _**_._
- Agencies please note: this vacancy is being managed directly by AustralianSuper's Recruitment team. We will contact our preferred agency partners should we require additional support. Thank you._