Sunshine Plaza Venue Leader

4 days ago

Brisbane, Queensland, Australia Yo-Chi Full time

**Sunshine Plaza Venue Leader**:
Venue Leadership Roles

Venue Leader

Sunshine Plaza

Permanent / Full Time

QLD - Queensland

Take the lead and grow with Australia's favourite frozen yogurt brand

Competitive salary

Great culture

Rapid growth is in our DNA - Yo-Chi launched 18 new venues last year, and 2025 is already shaping up to be just as exciting, with even more locations on the way

We are on the hunt for a **Venue Manager** to join Yo-Chi in **Sunshine Plaza**

**What's the gig?**
As a Leader in the business, you'll be the one who makes sure everything runs smoothly - from ensuring our customers leave with big smiles to leading a fun, hardworking team. You'll oversee the store's day-to-day, keep the vibes high, and make sure everything's running smoothly.

**What you'll be doing**:
Lead by example and drive exceptional customer service.

Drive and maintain venue cleanliness standards, and keep everything running efficiently.

Day to day inventory management and stock control.

Ensure health & safety standards are met and maintain a safe work environment.

Hire, train, develop and motivate a team.

Manage KPIs including Labour and COGs.

Responsible for venue P&L management.

**Who we're looking for**:
Someone with leadership experience in retail or hospitality (Bonus if you have experience in QSR)

A people person - you thrive on bringing out the best in your team and making customers feel like family.

A go-getter with a positive attitude, ready to take on anything with a smile.

Someone who's organised, proactive, and always looking to improve.

**Why Yo-Chi?**

Growth Opportunities - as we expand, so can your career

Flexible rosters with both day and night shifts

People - work with a fun, diverse team that's all about good vibes.

Happiness Hub - access to our exclusive hub at all times.

Free Yo-Chi - yes, you get free frozen yogurt on every shift

Community & Culture - be part of a brand that's all about connecting people and creating positivity.

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