Customer Service Representative

2 weeks ago

Sydney, New South Wales, Australia Lion Full time

Join Our Team as a Customer Service Rockstar and embark on a career less ordinary

Are you ready to kick-start an exciting career in a fast-paced and spirited environment? Look no further We're searching for an enthusiastic individual to join our dynamic and collaborative service team as a **Customer Service Representative**on a permanent full time basis

At Lion, we pride ourselves on delivering exceptional customer experiences while keeping the good times flowing. As a Customer Service Representative, you will be the friendly voice that helps our valued customers solve problems or answer queries aiming for first call resolution every time.
**Your Responsibilities**:

- Provide solutions that exceed customer expectations, aiming for first call resolution with every query.
- Maintain accurate and detailed records of customer interactions and transactions.
- Embrace a continuous improvement mindset to enhance our service standards and delight our customers.

**What We're Looking For**:

- A people-person who thrives in a dynamic and lively atmosphere.
- Excellent communication skills with a knack for making customers feel heard and valued.
- Strong problem-solving abilities to tackle customer concerns with grace and creativity.
- A passion for learning and a willingness to continuously improve your skills.
- A process improvement mindset and ability to think outside of the box

**What We Offer**:

- A vibrant and inclusive work culture where teamwork and collaboration are valued.
- Opportunities for personal and professional growth within the company.
- Perks that will make your friends jealous, including product allowance and onsite office bar

Cheers to new beginnings and a career less ordinary

We are committed to diversity, equity, and inclusion, and leveraging unique perspectives to innovate and grow.

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