It Helpdesk Paid Internship

6 days ago

Brisbane, Queensland, Australia Acs Foundation Full time

**About Us**

We are a global digital services and solutions provider, that leverages emerging technologies and deep domain expertise to deliver real-world business impact for its clients. A focus on very select industries, a detailed understanding of the underlying processes of those industries and partnerships with leading platforms provides us a distinct perspective.

**Role Responsibilities**

EUC tasks:

- Build and maintain good stakeholder relationships.
- Coordinate with 3rd Party vendors for delivery of IT equipment.
- Escalate issues to vendors, and work towards resolution e.g., Kiosks, Scanners, Printers etc

General:

- Ensure that best practices and standards are followed.
- Identifying the areas of improvement and implement them within timelines.
- Initiate, demonstrate, and assume ownership of improvement areas of functionalities.
- Follow established guidelines, processes, design standards and enterprise development.
- Proactively identify opportunities to improve IT processes and procedures to enhance end user experience and operational efficiency.
- Participate in IT projects and initiatives as assigned, providing technical expertise and support as needed.

Stock management:

- Manage hardware stock level, and order IT equipment as required.
- Always ensure availability of end user devices.

**About You**
- You must be undertaking a relevant IT/Computer Science/Related Degree, preferably a penultimate year or final year student.
- Good understanding of Laptop, desktop, software, imagining & Printers etc.
- Understanding business priorities, impact, and urgency across all areas.

**Job Types**: Full-time, Permanent, Internship
Contract length: 12 months

Pay: $46,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Work Authorisation:

- Australia (preferred)

Work Location: In person

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