Receptionist - Blackwater

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About Us
G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards.
Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.
Discovery Parks, Blackwater, accommodates both work stay guests and tourists.
This large busy park caters to 250+ work stay guests daily.
The Role
Duties
Providing a high standard of customer service
Processing guest check-ins and outs
Accurately using the park booking system to make reservations and manage accounts
Coordinate with the Housekeeping team to track readiness of accommodation
Supply guests information regarding property and local areas of interest
Completing the day-to-day office administration
Maintain excellent relationships with the park teams, residents and guests
What We Look For
Previous Front Office experience within the hospitality industry
Passionate about delivering exceptional Guest experience
Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System
Excellent communication and interpersonal skills
Ability to handle cash transactions accurately
Strong organizational skills and attention to detail
Enthusiastic and positive attitude
Flexibility to work weekends, public holidays, and evenings as needed
Current drivers licence essential
Benefits to You
Discounted accommodation at over 300 G'day Group holiday parks nationally
Discounts with our G'day Rewards Partners
Service recognition awards
Access to Employee Assistance Program
Internal promotions and opportunities
How To Apply
Are you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry?
APPLY NOW
Before receiving a job offer, candidates must consent to a Federal Police Clearance.
This role may involve extensive manual handling tasks including lifting up to 20kg, kneeling and squatting, as well as handling chemicals and utilising machinery.
The G'day Group is committed to ESG principles, fostering a safe, respectful, and inclusive workplace, giving back to communities, and protecting the environment.
Additional Details
Seniority level: Entry level
Employment type: Full-time
Job function: Administrative
Industries: Hospitality
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