Consumer Connect Banker

6 days ago

Adelaide, South Australia Westpac Group Full time

Multiple full time, permanent roles available in Bedford Park, 12 th September
- Entry level opportunity, open to a variety of customer service backgrounds
- Full time paid training + Careers opportunities with Australia's oldest bank

**Who we are**
With over 200 years of history in helping Australians with their banking needs, Westpac is Australia's oldest company & bank. Helping Australians succeed is our purpose - it's what we do, who we are and why we come to work every day. Supported by our values of: Helpful, Ethical, Leading Change, Performing and Simple.

**The Team**
Customer Care are the customer service specialists of the Westpac Group, providing the best service over the phone, to millions of our customers every year. Our aim is to provide a seamless banking experience for our customer, with a goal of being one of the world's best contact centres.

**How will I help?**
To ensure our customers are able to connect with us over the phone, our Consumer Connect operating hours are Monday to Friday, between 7:30am to 7:30pm and on Saturday 8:30am - 5:30pm. Working in an inbound call centre, your job is to respond to inbound calls and provide outstanding service to our banking customers over the phone, each and every call. On any day, you can be helping customers with their general banking questions, account maintenance, technical enquiries, as well as servicing specific products like credit cards and deposits.

**What's in it for me?**
Under Westpac Group's Employee Banking Benefits program, you and your family can look forward to valuable savings available on a wide range of Westpac banking products - from discounts on loans, bonus interest rates on deposits, reduced interest rates on credit cards and much more. We can also offer you; career development plans, as well as an Inclusive team atmosphere where life-long friendships can be made.

**What do I need?**

We're keen to connect with customer service super stars, who are looking to start a career with a reputable bank. More specifically, we are looking for;
- At least 12 months customer service experience (any industry)
- People who thrive in a corporate and professional working environment
- Ability to adjust to a high paced, KPI environment
- A genuine interest in Banking and Financial Services
- Able to work on a 40-hour rotating roster, available to work any shift between the hours of Monday to Friday, between 7:30am to 7:30pm and on Saturday 8:30am - 5:30pm
- Happy to commute and work onsite at our Bedford Park office
- Able to complete full time training, starting on the 5 th September. Ongoing training opportunities to upskill as you progress
- Able to commit to the Customer Care team for 18 months, before progressing into other areas of the Westpac Group

If this sounds like the right opportunity for you, please hit APPLY now

  • Consumer Connect Banker

    6 days ago

    Adelaide, South Australia Westpac Consumer and Business Bank Full time $104,000 - $130,878 per year

    What's the role?The Virtual Service team are the customer service specialists of the Westpac Group, providing the best service over the phone, to millions of our customers every year. Our aim is to provide a seamless banking experience for our customer, with a goal of being one of the world's best contact centres.Watch this video to learn more about the...

  • Consumer Connect Banker

    2 days ago

    Adelaide, South Australia Westpac Full time

    **What's the role?**The Virtual Service team are the customer service specialists of the Westpac Group, providing the best service over the phone, to millions of our customers every year. Our aim is to provide a seamless banking experience for our customer, with a goal of being one of the world's best contact centres.Watch this video to learn more about the...

  • Consumer Connect Banker

    2 days ago

    Adelaide, South Australia Westpac Full time

    Job DescriptionWhat's the role?The Virtual Service team are the customer service specialists of the Westpac Group, providing the best service over the phone, to millions of our customers every year.Our aim is to provide a seamless banking experience for our customer, with a goal of being one of the world's best contact centres.Watch this video to learn more...

  • Personal Banker

    1 week ago

    Adelaide, South Australia Westpac Consumer and Business Bank Full time $60,000 - $80,000 per year

    Permanent full-time opportunity available at Westpac's Torrensville branchGet things happening for our customers – and your careerEmpower our customers to make the most of their moneyCreate your best future and join Westpac as a Personal Banker at our Torrensville branchWhat's the role?As a Personal Banker with Westpac, you will proactively engage with...

  • Personal Banker

    6 days ago

    Adelaide, South Australia Bendigo And Adelaide Bank Full time

    It starts here.With Bendigo Bank... and you.We've never been 'just a bank'.Just like you should never be 'just an employee'.We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Personal Banker is to deliver an exceptional experience by meeting customers end-to-end banking needs.Whether you're...

  • Personal Banker

    5 days ago

    Adelaide, South Australia Bendigo Bank Full time

    OverviewJoin to apply for the Personal Banker | Norwood | SA role at Bendigo BankThis is a permanent, full-time position located in Norwood.What you'll doDelivering win-win solutions for our bank and our customers.Developing an expert understanding of customers' current and future goals, you'll design solutions that meet their needs, objectives and...

  • Personal Banker

    7 days ago

    Adelaide, South Australia Bendigo And Adelaide Bank Full time

    It starts here.With Bendigo Bank... and you.We've never been 'just a bank'.Just like you should never be 'just an employee'.We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Personal Banker is to deliver an exceptional experience by meeting customers end-to-end banking needs.Whether you're...

  • Personal Banker

    7 days ago

    Adelaide, South Australia Bendigo & Adelaide Bank Full time

    OverviewIt starts here.With Bendigo Bank... and you.We've never been 'just a bank'.Just like you should never be 'just an employee'.We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Personal Banker is to deliver an exceptional experience by meeting customers end-to-end banking needs.Whether...

  • Personal Banker

    5 days ago

    Adelaide, South Australia Bendigo Bank Full time

    OverviewJoin to apply for thePersonal Banker | Norwood | SArole atBendigo BankThis is a permanent, full-time position located in Norwood.What you'll doDelivering win-win solutions for our bank and our customers. Developing an expert understanding of customers' current and future goals, you'll design solutions that meet their needs, objectives and...

  • Personal Banker

    6 days ago

    Adelaide, South Australia Bendigo Bank Full time

    OverviewJoin to apply for the Personal Banker | Norwood | SA role at Bendigo BankThis is a permanent, full-time position located in Norwood.What you'll doDelivering win-win solutions for our bank and our customers. Developing an expert understanding of customers' current and future goals, you'll design solutions that meet their needs, objectives and...