Information Services Librarian

**Join a team with a drive to achieve quality results for clients; a commitment to each other; and a strong community contribution.**
McCullough Robertson is a commercially focused firm, working with leading national and international clients.
Our goal is for each and every one of our employees to build a rewarding career which is full of opportunities, satisfying relationships and a sense of achievement. We do this through extensive training and career development opportunities which allows our lawyers to prosper and grow their career.
We are backed by a national team, with nearly 400 staff located in Brisbane, Sydney, Melbourne, Canberra and Newcastle. McCullough Robertson is a big firm, without the attitude.
**Inclusion and Diversity**
We are a leader in diversity and inclusion, and are committed to creating an inclusive environment for all employees.
Our commitment is to create an accessible, inclusive and informed workplace, where we can collectively make a difference for everyone, including people with disability, to gain equal opportunities and grow their career at McCullough Robertson. This is our commitment to diversity and inclusion and how we bring to life our McCullough Robertson values.
An award winning law firm, we have received the prestigious Employer of Choice for Gender Equality citation for the tenth consecutive year and have recently been awarded by Lawyers Weekly - Diversity Law Firm of the Year.
**The Role**
We are currently seeking an Information Services Librarian to join our Library team, working four days per week (Monday to Thursday). Responsibilities will include, but not limited to:

- Contribute to the maintenance, development and administration of the library collection;
- Identify, develop and implement new or improved library alerting services and programs that meet business objectives and address client ongoing information needs;
- Initiate client engagement to maximise their access to library resources, information and monitoring services;
- Support the Library Manager in the development, preparation and delivery of library training programs via face-to-face or online that are responsive to the business' needs;
- Support the Systems Librarian during periods of platform upgrades and systems testing including collating and providing feedback on user experience and technical environment issues to publishers;
- Participate in the weekly reference and research roster by providing high level legal research and information services and supporting clients in the use of online research platforms;
- As part of a small team, assist with the timely and efficient operation of core library services; and
- Ensure clients are provided with a positive, proactive and responsive customer service experience.

**Experience**
You must also demonstrate the following:

- Eligibility for professional membership of the Australian Library and Information Association (ALIA);
- Have sound knowledge of current library practices and procedures, and can competently use information technologies including library management systems, online information resources and web technologies;
- Experience providing instruction and support to customers in effective use of library collections, services, and products;
- Strong client focus and an ability to work to a high standard in a fast-paced service delivery environment;
- Ability to liaise effectively and build and maintain strong working relationships with a wide range of internal and external clients;
- Ability to meet work objectives and standards; completing tasks accurately and in a timely way to agreed priorities; responding in a positive manner to change;
- Good organisational skills and the ability to work flexibly and effectively, both as a team member and independently with limited supervision; and
- Excellent written and oral communication skills including strong presentation skills.

Desirable:

- Prior experience working in a law library whether in a commercial firm, private practice, Court, Parliamentary or other legal services setting with sound knowledge of legal research and reference services would be favourable.

**Benefits**
We encourage a balanced work environment. Our teams enjoy having the opportunity of working in a supportive environment, while having fun and achieving results.
We offer the following benefits for our employees:

- Dedicated Diversity committee with an innovative program focusing on all areas of diversity and inclusion;
- Attractive further education program and supportive learning and development opportunities throughout your whole career;
- Opportunity for flexible work arrangements;
- Holistic Health and Wellbeing program including subsidised gym membership and active social and sporting committees; and
- In-house barista, kids' room and newly refurbished offices and end-of-trip facilities.
- We're an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all em