Business Navigation Manager

4 days ago


Sydney, New South Wales, Australia Ikea Full time

Who you are

As a proactive business partner with highly developed leadership skills you are effective in strategic and operational development. Closely connected to the business you contribute to improved processes and secure availability at the lowest possible cost. You have a natural curiosity that allows you to look for more effective ways of working and have a positive and optimistic approach to work. You are able to make decisions through analysis of common agreed information and give directions for improvement.

**Responsibilities**:
As Business Navigator you will support financial planning, goal setting, forecasting and follow-up throughout the commercial year cycle. Your responsibilities will include, but not be limited to:

- Driving the financial business planning process, securing that financial dimension are aligned with the contact Support Centre (CSC) priorities whilst creating commitment amongst stakeholders when setting goals.
- Having a full understanding of the CSC profit and loss, whilst reducing costs and considering all impacts to the P&L. Follow up on results and act upon any deviation.
- Providing relevant, user-friendly business information, securing competence in the organisation to allow analysis and understanding of business performance to make optimal business decisions.
- Secure and develop cost conscious awareness and behaviour in the CSC by providing a good cost transparency, defining cost drivers and initiate cost saving activities.
- Work closely with the Contact Centre Manager and leadership team to achieve common goals, by providing reliable navigation information, highlight deviations between the goals and actual result.
- Leading and developing leaders and teams in the Business Navigation function. Identify and develop talent to secure succession.

Together as a team

The role will work closely with the leadership team to steer the unit towards sustained growth, optimal performance and long-term profitability. You will secure compliance with policies and standards and take a leading role in developing and promoting lean, simple and effective ways of working. You provide support, clarification and understanding, and relevant business information so that co-workers can create value for the business.



  • Sydney, New South Wales, Australia Advanced Navigation Full time

    **Do you enjoy writing about deep tech or science fiction? Advanced Navigation is making that a reality.**Advanced Navigation is looking for a technology content writer to develop intriguing and educational content covering an expansive list of areas from artificial intelligence to robotics with quantum and inertial sensing or celestial space navigation, all...

  • Business Navigator

    6 days ago


    Sydney, New South Wales, Australia Ikea Full time

    **Job ID**: 279352**Date posted**: 19/02/2025**Our team within IKEA**At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing...

  • Business Navigator

    5 days ago


    Sydney, New South Wales, Australia Ikea Full time

    **Job ID**: 288551- **Date posted**: 24/04/2025**Our team within IKEA** At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing...

  • Business Navigation

    5 days ago


    Sydney, New South Wales, Australia Ikea Full time

    Who you areAs a person, you are an energetic, straight forward leader who has a passion for growing the business through strategic and operational development. You have the ability to build strong relationships with stakeholders and through your collaborative mindset and influential leadership are able to support and contribute to the business plan,...

  • Business Navigator

    2 weeks ago


    Sydney, New South Wales, Australia IKEA Full time

    Join to apply for the Business Navigator role at IKEA1 week ago Be among the first 25 applicantsJoin to apply for the Business Navigator role at IKEAGet AI-powered advice on this job and more exclusive features.• This role is permanent, full-time, 76hrs/fortnight.• Location is Sydney, NSW.• As our unit operates 7 days per week, you must have the...

  • Business Navigator

    6 days ago


    Sydney, New South Wales, Australia IKEA Full time

    Join to apply for the Business Navigator role at IKEA1 week ago Be among the first 25 applicantsJoin to apply for the Business Navigator role at IKEAGet AI-powered advice on this job and more exclusive features.• This role is permanent, full-time, 76hrs/fortnight.• Location is Sydney, NSW.• As our unit operates 7 days per week, you must have the...


  • Sydney, New South Wales, Australia Advanced Navigation Full time

    Advanced Navigation is the world's most determined innovator in AI robotics and navigation technologies across land, air, sea and space applications.Founded on a culture of research and discovery, Advanced Navigation's mission is to be the catalyst of the autonomy revolution.Fields of expertise include artificial intelligence, underwater sonar, GNSS, radio...


  • Sydney, New South Wales, Australia Advanced Navigation Full time

    Advanced Navigation is the world's most determined innovator in AI robotics and navigation technologies across land, air, sea and space applications.Founded on a culture of research and discovery, Advanced Navigation's mission is to be the catalyst of the autonomy revolution.Fields of expertise include artificial intelligence, underwater sonar, GNSS, radio...


  • Sydney, New South Wales, Australia Advanced Navigation Full time

    Advanced Navigation is the world's most determined innovator in AI robotics and navigation technologies across land, air, sea and space applications. Founded on a culture of research and discovery, Advanced Navigation's mission is to be the catalyst of the autonomy revolution. Fields of expertise include artificial intelligence, underwater sonar, GNSS, radio...


  • Sydney, New South Wales, Australia Advanced Navigation Full time $100,000 - $150,000 per year

    Advanced Navigation is the world's most determined innovator in AI robotics and navigation technologies across land, air, sea and space applications. Founded on a culture of research and discovery, Advanced Navigation's mission is to be the catalyst of the autonomy revolution. Fields of expertise include artificial intelligence, underwater sonar, GNSS, radio...