Retail Store Manager

2 weeks ago

Melbourne, Victoria, Australia City Venue Management Pty Ltd Full time

At **Silk Laundry**, we are more than just a luxury fashion brand; we are a celebration of timeless style, sustainability, and artistry. We're looking for an inspired **Store Manager** who will lead with passion, guiding our team to deliver exceptional client experiences while fostering a deep connection to the Silk Laundry ethos.

As the heart of our retail space, you'll be responsible for cultivating relationships with clients, maximizing sales, and creating an atmosphere that reflects the elegance and sophistication of our brand. You'll collaborate with leadership to develop business strategies, orchestrate local events, and mentor your team to achieve both individual and company goals.

**Key Responsibilities**:

- Lead with vision and strategy to exceed sales targets, driving growth across all product categories.
- Deliver an unparalleled customer experience by cultivating meaningful relationships, ensuring each client feels seen, valued, and inspired by the Silk Laundry story.
- Curate a seamless and personalized shopping journey, from in-store experiences to omnichannel interactions.
- Oversee the operational excellence of the store, ensuring that every detail reflects the quality and craftsmanship that define Silk Laundry.
- Inspire your team through mentorship, professional growth, and a commitment to the brand's values.

**What You Bring**:

- 2+ years of experience in luxury retail management or a service-oriented industry.
- A deep understanding of the Silk Laundry philosophy; from our creative direction to our commitment to sustainability.
- A proven track record of driving exceptional sales and building lasting customer relationships.
- Leadership skills that inspire, motivate, and develop high-performing teams.
- Great communication skills, proficiency with technology and retail tools.

If you're a visionary leader who thrives in a creative, fast-paced environment, and you're ready to help elevate the Silk Laundry brand in a meaningful way, we want to hear from you.

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