Manager - Agribusiness Customer Delivery (Qld & Nsw)

Manager - Agribusiness Customer Delivery (QLD & NSW)
Join to apply for the
Manager - Agribusiness Customer Delivery (QLD & NSW)
role at
Bendigo Bank
Agribusiness & Business Banking Talent Acquisition Specialist for Australia's Most Trusted Bank
Build a leading culture of connection and empowerment
Deliver a consistent 'one-way same-way' customer experience
Contribute to our strategy to be Australia's most innovative bank
Rural Bank spent decades partnering with Australian farmers and building up regional communities. Now, as Bendigo Bank Agribusiness, the most trusted bank for Australian farmers, this commitment will continue.
We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.
It starts here. With Bendigo Bank... and you.
Are you a driven leader with a passion for agriculture and a knack for fostering team success?
Reporting directly to the Head of Agribusiness Customer Delivery, the Manager will lead a dedicated team in providing exceptional service to our valued agribusiness clients. You will be tasked with creating a high-performance culture, identifying operational efficiencies, and ensuring regulatory compliance is maintained.
As we drive towards the goal of achieving market-leading turn-around times this role requires proven leadership in agribusiness, strong customer relationship management skills, and a commitment to exceeding client expectations. While open to all locations, we would prefer the role to be located in
QLD & NSW
.
In this dynamic and high-impact role, you'll make your mark by:
Lead and coach a team of Agribusiness Relationship Associates across QLD & NSW, driving performance and capability development
Champion customer-centricity, ensuring quality support and exceeding expectations
Oversee operational efficiency, maintaining compliance and consistently meeting service timeframes
Work to remove barriers and obstacles for your team by providing feedback and insights that enable change
Collaborate closely with stakeholders across the bank to deliver seamless service
What you'll bring to the role
To succeed in this role, you will have:
Proven leadership experience in a similar agribusiness or banking environment
Strong understanding of customer relationship management and operational excellence
Exceptional communication, interpersonal, and problem-solving skills
Commitment to fostering a positive and high-performing team culture
A passion for driving growth and achieving ambitious goals
We would also love you to have:
A tertiary qualification in business, commerce, finance or a related discipline
Experience with Active Ops / Workware planning and methodologies desirable
So, why work with us?
Want big impact that matters?
Here, you'll know your work directly benefits the customers and communities we all serve.
Want to be more than just a number?
Join a team that truly values you - and that gets more and more diverse, every day.
Want career opportunity AND flexibility?
Achieve both here, where we know that balance and progression go hand in hand.
You'll also get access to a great range of benefits, including:
Hybrid work? Our flexible work options are designed to suit your life - talk to us about what flexibility means to you.
Health and wellbeing support, including discounted gym memberships, and private health insurance options.
Take your learning to the next level through opportunities like our corporate university 'BEN U' or at an external provider of your choice.
We're making better, bigger. And we'll get there with you.
Apply now Now's the time to set your sights even higher - on the future you and the future career you deserve.
We are committed to responding to all candidates, regardless of the outcome of your application.
To learn more before applying please review the PD: Manager Agribusiness Customer Delivery
We believe a diverse workforce supported by an inclusive culture is central to our success, and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Business Development
Customer Service
Finance
Industries
Banking
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