Shift Leader

7 days ago

Sydney, New South Wales, Australia Guzman Y Gomez Mexican Kitchen Full time

Overview
Shift Leader position at Guzman y Gomez Mexican Kitchen, Oran Park, Australia. This role focuses on leading daily operations, delivering exceptional customer service, and fostering a positive work environment.
Responsibilities
Oversee daily operations, including staff scheduling, inventory management, and cash handling
Ensure compliance with food safety regulations and maintain the highest standards of cleanliness and hygiene
Provide excellent customer service and efficiently resolve any customer concerns or complaints
Train and mentor new team members, supporting their development and integration into the team
Monitor and maintain product quality and consistency throughout your shift
Assist in implementing new procedures and promotions as directed by management
Contribute to achieving sales targets and improving overall restaurant performance
Communicate effectively with team members, management, and customers
Adapt to changing priorities and make quick decisions in a fast-paced environment
Support franchise-specific initiatives and maintain brand standards
Qualifications
Previous leadership or supervisory experience in hospitality or quick-service restaurants
Strong communication and time management skills
Positive attitude and passion for team success
Knowledge of franchise operations and brand standards
Ability to work efficiently in a fast-paced environment
Excellent problem-solving skills and attention to detail
First Aid Certificate
CPR Certificate
Food Safety Supervisor Certification
Responsible Service of Alcohol (RSA)
Flexibility to work various shifts, including evenings, weekends, and holidays
Strong organisational skills and ability to multitask effectively
Commitment to ongoing learning and professional development
Employment details
Seniority level: Mid-Senior level
Employment type: Temporary
Job function: Management and Manufacturing
Industries: Restaurants
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