Terminal 1

**Work options**: Hybrid
**_
Step into a pivotal role where aviation operations meet cutting-edge security technology — help shape the future of Terminal 1's safety infrastructure._**

We're currently on the lookout for a skilled and proactive Security Systems Specialist1 to support our critical security technology infrastructure during a time of exciting transformation.

You'll be integral to the successful integration of new screening technologies, providing hands-on support for system updates, troubleshooting, vendor management, and continuous improvement. Your expertise will help ensure our security systems remain robust, reliable, and ready to support the evolving needs of Terminal 1.

**Key responsibilities**:
The role's duties and accountabilities include, but are not limited to:

- Supporting and maintaining EACS and CCTV systems, ensuring they operate efficiently
- Monitoring system status, alarms, and uptime, with active intervention when issues arise
- Managing service desk tickets and working closely with the Applications Support team during upgrades
- Coordinating system design and integration for new CAPEX projects
- Managing vendor relationships to ensure KPIs are met in line with service agreements
- Configuring access permissions for internal and external stakeholders
- Monitoring hardware lifecycles and contributing to asset replacement planning
- Leading camera view management in collaboration with operational stakeholders
- Experience working with enterprise-level servers, security software, and field hardware
- Hands-on knowledge of legacy and modern EACS and CCTV systems
- Strong understanding of network infrastructure and aviation security principles
- Practical experience with CCTV analytics integration
- Familiarity with platforms such as Genetec, Picture Perfect, and Cyberlock
- Ability to manage contractors, budgets, and vendor SLAs effectively
- Excellent communication and collaboration skills - able to explain technical systems in simple terms
- Strong problem-solving mindset and the ability to work within complex project environments

**About the Company**:
Melbourne Airport (Australia Pacific Airports Corporation) is proud to be one of Australia's premier transport hubs and Victoria's gateway to the world, connecting us to the global marketplace. We are committed to _creating connections that matter_ and enhancing the traveller experience across every aspect of our organisation to deliver our vision of becoming_ Australia's favourite Airport destination_. Currently, in an exciting phase of change, we are delivering rewarding career opportunities, making Melbourne Airport a dynamic and fast-paced place to work for our people.

APAC is a majority Australian-owned private company that also operates Launceston Airport, the tourism gateway to Tasmania and an industry multi-award-winning airport.

**Culture and Values**:
By joining the team at Melbourne Airport, you will work within a friendly, high-performance culture with a focus on our people and their development.

Our vision is to become Australia's favourite Airport destination and our people are paramount to achieving this success. We provide a supportive environment, with values that encourage all of our employees to Be You, Think Big, Own it and Work Together.

**Benefits**:

- Free access to Higher State, our state-of-the-art Fitness Club & Wellness Hub at Novotel & ibis Styles Airport hotel.
- Airport car parking 24 hours/365 days a year for both business and personal use
- Hybrid flexible working arrangements
- Airport Holiday, an additional day of leave
- Wellness Day, a further additional day of leave
- Discounted onsite childcare at Creative Garden Early Learning
- Mental health and well-being initiatives, including Employee Assistance Program (EAP)
- Long-term career and professional development opportunities
- Active social culture and participation in a range of social impact days and activities
- Signature Experiences including an airfield family day, and kids' footy day
- Access to an employee benefits scheme including access to corporate rates and airport retailer discounts (including SkyBus)
- APAC is committed to weaving Diversity into our DNA. We believe that Diversity and Inclusion will help us realise our greatest potential as a company, and maximise the potential of all our team members. We strive to create a culture where our team members understand that each individual is unique and that embracing diversity makes us more flexible, productive, and creative._