People Administration Officer

**About Santos**

Santos provides reliable, affordable energy for progress and seeks to provide lower carbon energy over time.

Santos is a global energy company with operations across Australia, Papua New Guinea, Timor-Leste and the United States.

At Santos, our goal is to be a global leader in the energy evolution to low-carbon fuels that help the world decarbonise and continue to provide the reliable, affordable energy the world needs for modern life and human progress.

Santos is an important Australian domestic gas supplier and LNG supplier in Asia. We are committed to supplying critical fuels such as oil and gas, and abating emissions through carbon capture and storage, energy efficiency projects, use of renewables in our operations and high-quality offsets. Santos will also seek to develop low-carbon fuels as customer demand evolves.

For 70 years, Santos has been working in partnership with local communities, providing jobs and business opportunities, safely developing natural gas resources and from there powering industries and households.

Santos seeks to deliver long-term value to shareholders through our diverse portfolio of high-quality, long-life, low-cost oil and gas assets, carbon storage resources and infrastructure.

The Santos portfolio is value accretive and resilient across a range of decarbonisation scenarios. Santos has a climate transition action plan that will continue to evolve for the global energy evolution.

Santos has a regional operating model with a strong local focus. The Company's operating structure comprises three regional business units focused on enabling and executing corporate strategy. Two divisions - Santos Energy Solutions and Santos Upstream Gas and Liquids - are accountable for global portfolio management and strategy.

**About the Role**

Are you ready to make a tangible impact in a dynamic and fast-paced environment? At Santos, we're on the lookout for a meticulous and customer-focused **People Administration Office**r to join our People & Culture team.

In this pivotal role, you will be responsible for delivering precise and efficient people administration services, utilizing advanced tools and processes to support our employees and contractors. Your expertise will ensure that every interaction is compliant, accurate, and aligned with our policies.

From managing high-volume service tickets and validating people data workflows to enhancing administrative activities and supporting mobility needs, you will play a crucial role in maintaining the highest standards of service delivery.

Join us to contribute to a culture of excellence, collaborate with our People & Culture teams, and help drive continuous improvement across our people administration functions.

Key responsibilities include (but not limited to):

- Managing high volume People Administration ticket requests, with accuracy and to agreed SLAs
- Provide accurate advice and support, as defined by applicable approval matrices, processes and policies
- Maintain and transact essential people data within SAP SuccessFactors Employee Central, including (but not limited to) position management, new hires, and contractor onboarding
- As required, complete User Acceptance Testing (UAT) on new or improved functionality within our systems
- Participate in regular quality assurance and auditing activities, to ensure accuracy of data and processing
- Develop and maintain current work instructions and process maps
- Engage with individuals from across the business to ensure that their requests are actioned in a timely manner and with the correct information
- As required and allocated, support with the delivery of administrative activities relating to Mobility (domestic and international)
- Collaborate with other teams within People & Culture to review and improve our practices across the employee lifecycle with a view to identifying efficiencies and opportunities for provision of consistent service quality
- Preparation of letters, and correspondence as required

**About You**

To be successful in this role, you will need:

- Completed (or close to completion) Tertiary qualifications in Human Resources or a related discipline or extensive relevant experience
- Strong administration skills, including a high level of attention to detail
- Proficient in the Microsoft Office Suite, and ideally experience using SAP SuccessFactors Employee Central
- A commitment to excellence in service delivery, with experience working with a Service Management Tool and to Service Level Agreements (SLAs)
- Excellent written and verbal communication skills
- Experience working with confidential and sensitive informationDemonstrated commitment to quality assurance, compliance, and continuous improvement
- An ability to collaborate effectively with a diverse range of stakeholders

**How to Apply**

Applications must be submitted via the online recruitment system before **COB Monday, 16th September 2024**.

A requirement of this role is