Switchboard Operator- Wollongong Hospital

Provide an efficient and customer focused service both personally and over the telephone as an ISLHD Switchboard Operator._

$33.05 - $34.39 per hour + 11.5% super & salary packaging **|** Permanent Part Time 24 hours per week** |**Wollongong Hospital (TWH) **|**REQ589127 **| Applications close**: 25 July 2025

**Join us in shaping healthier futures. Together we can do more.**

We are looking for a reliable and friendly Switchboard Operator to join the team at ISLHD. In this role, you will answer and direct phone calls to the right areas, provide excellent customer service, and page medical and hospital staff when needed. You will keep contact details and rosters up to date, respond to emergency calls and alarms, and record any actions taken. You'll also help update the hospital phone directory and work closely with different teams across the hospital.

For more information and to view the position classification, see the **Position Description**here.

**A little about us.**

Wollongong Hospital, located on Dharawal Country, is the Illawarra Shoalhaven's major referral and teaching hospital and has a bed-base count of more than 500. The campus, which incorporates the Illawarra Regional Cancer Care Centre, provides a comprehensive range of inpatient, outpatient and community-based services.

Wollongong is located an hour's drive south of Sydney on a narrow coastal strip bordered by the Royal National Park to the north, Lake Illawarra to the south, the Tasman Sea to the east and the Illawarra Escarpment to the west. Learn more about the lifestyle benefits of living and working in Wollongong here.

**Benefits of working with ISLHD.**

We understand that balancing career aspirations with the demand of the everyday, as well as maintaining a healthy work-life balance, can be a challenge. To help with this, we offer a range of benefits which include:

- Allocated Days Off (ADO) - once a month take a paid day off (eligible full-time employees)
- Salary packaging - less tax and more take-home pay
- Novated leasing - lease a car and pay for all running costs out of your pre-taxed salary (eligible full-time employees)
- Fitness Passport - discounted gym membership that both you and your family can enjoy (eligible employees)
- Employee Assistance Program (EAP) - free confidential and professional assistance for staff and their families
- Discounted health insurance is available through a number of different private health insurance providers. Talk to your provider today for more information
- Career progression, professional development and secondment opportunities
- Applicable vaccination requirements for a Category A role.
- Working With Children Check (WWCC)
- ISLHD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._
- ISLHD is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health's commitment to implementing the _Child Safe Standards._ We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and wellbeing of children and young people, actively working to protect them from harm and abuse._

**Need more information or help applying?**
- Visit the Stepping Up website here. Stepping Up supports Aboriginal people to navigate the recruitment process and find a career or employment in NSW Health.
- Follow us on social media: Facebook, Instagram, LinkedIn and YouTube.