Automation Analyst

**Automation Analyst**
**(**
**Job Number**:
**220001AO**
**)**

**Description**

**About the role**

RACQ is as much a part of QLD as our people. Together we exist to make life better for each other, our members, and every Queenslander, through finding better and smarter ways of doing things. We're big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

We have an exciting opportunity for an Automation Analyst to join our Digital and Automation team on permanent full-time basis.

The Automation Analyst will conduct analysis across automation opportunities, technical change impacts, and ongoing performance and optimisation review. The Automation Analyst is also responsible for promoting the use of RPA technology across RACQ.
- Enhance the member experience and engagement by designing future-state processes that meet the member's needs
- Provide change management consultation services to business units utilising RPA within their workforce
- Act as first level support for technology or process issues associated with RPA implementations
- Calculate benefits and provide oversight on benefits realisation as per the approved Benefits Realisation Framework
- Create and maintain the RPA strategy and associated frameworks, governance models, standards and templates

**About You**
- 1-3 years relevant experience
- Working knowledge of the systems development lifecycle (SDLC)
- Ability work comfortably with and 'speak the language' of both technology and the business
- Ability to understand how processes work cross-functionally across an organisation
- Advanced skills in BPMN 2.0 and Microsoft Visio
- Previous experience with RPA technology such as UiPath
- Previous experience with programming languages, such as VB.NET and SQL
- Working knowledge of common continuous improvement methodologies, project management methodologies and business architecture disciplines.

Why join RACQ?

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

Introduction to home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We'll continue to advocate for, research, and offer green solutions.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

What we offer you;
Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest and EKKA
- A range of flexible working and leave options, including 12 weeks paid parental leave, 2 weeks paid non-primary caregiver leave and purchased leave up to 4 weeks per year
- Prioritise your wellbeing with our onsite and virtual health hub, discounts on health programs and access to wellbeing initiatives such as yoga
- Invest in your development with in-house development programs and online courses.

Ready to apply? You've got this.

RACQ is a 'Circle Back Initiative' employer - we commit to respond to every applicant.

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**Work Locations**

Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113