Sales Supervisor

1 day ago

Gold Coast, Queensland, Australia Tory Burch Full time

Sales Supervisor (Pacific Fair Gold Coast)
As a Tory Burch Sales Supervisor, you are the ambassador of our brand and deliver a transformational customer experience.
You will act as a leader in the store and responsible for "holding down the fort" when Store Manager/ Assistant Store Manager are not available, which will at times include monitoring sales productivity, resolving customer or associate issues, and opening/ closing duties.
Responsibilities
Represent the Brand - As an ambassador of Tory Burch and maintain store presentation standards
Create the Customer Experience - Create and deliver extraordinary customer experience and build our brand one customer at a time
Leadership & People Management - Lead and coach the team, demonstrate a strong use of selling skills and sense of product knowledge, ensure strong partnership with Store Manager and communication with other teammates
Drive the Business & Deliver Results - Drive our business through maximization of sales, proactively achieve financial targets, customer outreach and manage client book
Operational Excellence - Consistently adhere and enforce operational policies and procedures, inventory management and manage store open/closing responsibilities
Education & Experience
Certificates / Diploma holders or above in any disciplines (business or fashion related a plus)
3+ years' experience as a team leader in a luxury retail operations or service driven environment
Strong verbal and written communication skills in English
Proven track record in managing a team with high morale
Sales driven and goal oriented
Polished and professional
Strong analytical skills and attention to detail
Ability to work in a fast paced and dynamic environment
Ability to prioritize and excellent follow-up skills
Experience in Microsoft Outlook, Excel, Word and PowerPoint
Seniority level
Associate
Employment type
Full-time
Job function
Retail
Industries
Retail Apparel and Fashion
Retail
Retail Luxury Goods and Jewelry
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