Internal Investigator

**Role**: Internal Investigator
**Location**: Victoria or New South Wales
**Employment Type**: Permanent - Full time
At Goodstart, we're not just Australia's largest provider of early learning and care - we're a passionate community of 15,000 team members across more than 660 centres, dedicated to nurturing over 60,000 children every day. As a not-for-profit social enterprise, our mission is to improve the lives of Australia's children and their families.
Reporting to Head of People, as an Internal Investigator you will carry out thorough, impartial investigations into suspicions or allegations of serious misconduct of employees after an initial assessment has been completed. You will prepare investigation plans and reports, conduct interviews, review documentation, examine evidence, determine findings and provide expert recommendations while maintaining strict confidentiality.
**Your Impact**:
Be part of a team of investigators (3) and our Investigative Authority (our assessments team) to support Goodstart to ensure internal investigations are conducted in accordance with the principles of natural justice and procedural fairness
Act as investigator for complex serious misconduct cases involving (but not limited to) child abuse, neglect and harm, reportable conduct, fraud, breach of duty of care, breaches of regulations or legislation, systemic bullying or harassment, serious breach of Code of Conduct, Child Safe Behaviour Standards or other serious neglect in performance of duties.
Where required part of this role may be to interview children.
Collect, analyse and interpret evidence to determine findings and identify trends or risks
Identify potential investigative barriers and recommend effective solutions.
Gather information primarily from individuals by conducting formal interviews and taking statements using a variety of interviewing and probing techniques, or from corporate information systems or other records.
Coordinate and communicate with complainants, witnesses, respondents, and children (if appropriate) throughout the investigation.
Write detailed, high quality investigative reports setting out facts coherently, objectively and accurately in the appropriate details, followed by a well-reasoned analysis and objective assessment and weighting of the evidence.
Where applicable, develop and implement investigations plans which are consistent with organisational policy and procedures and achieve agreed objectives
**What Goodstart can offer you**:
Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs
Not-For-Profit Salary Packaging benefits which reduce your taxable income to increase take home pay
Access to discounted childcare (up to 15%)
Discounted health care and access to employee wellbeing program with BUPA
Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
Free annual flu shot (optional)
Option to purchase extra leave for even greater work life balance
First Nations Support and Cultural Leave
Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.
**You'll bring to the table**:
Experience within the Police force, statutory child protection, or with the Education Sector in investigations.
Experience with interviewing children or have studied how to interview children. This is never done alone, you will be in the presence of either a parent, caregiver or an educator
Must have Working with Children check to work with Goodstart Early Learning (and may be required to obtain multiple WWCC)
Must be willing to obtain National Police Check through Goodstarts NCC provider
Open Drivers Licence
Broad knowledge of relevant legislation and guidelines relating to safeguarding children, child protection as well as industrial practices and legislation.
How to apply
Supporting our people and protecting our children
We're an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We're also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.
**Posting Notes**: PORT MELBOURNE, MELBOURNE || VIC || Australia (AU) || | || No Early Childhood Qualification || Full-Time