Night Manager

5 days ago

Melbourne, Victoria, Australia Novotel Melbourne Preston Full time

Company Description

Novotel Melbourne Preston is located in the heart of Melbourne's northern suburbs, 20 minutes from Melbourne Airport and close to the CBD.

Boasting a freshly refurbished lobby, rooms, restaurant and cafe, with one of the largest conference and events facilities within the Melbourne portfolio.

Accor is Australia's Largest Hotel Network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

**Job Description**:
As our Night Manager, you will:

- Provide supervision and support to the Front Office team and other departments when required
- Be responsible for the reception desk and processing of night audit and nightly reports
- Assist security with monitoring building.
- Aid in the operations for the day team to ensure exceptional service is provided around the clock.
- Work the unique overnight shifts at our hotel from 11pm - 7am.

**Qualifications**:
What we are looking for:

- Excellent communication, interpersonal and time management skills
- A hands on and approachable management style
- Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactions
- A fast-thinking, customer focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on
- First aid qualified
- Hold a valid Victorian RSA

Additional Information

Benefits and Perks
- Work along-side an experienced professional hoteliers
- Free coffee
- Free on-site car park
- Worldwide Accommodation and Food & Beverage discounts for you, your family and friends
- Extensive employee benefits and special rates with our partnership brands
- Wellbeing at work - Work Your Way
- Recognition, including a complimentary hotel stay annually
- Training and career development opportunities

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