Advanced On-Site Technician

4 days ago

Canberra, ACT, Australia Fujitsu Full time

About the job Advanced On-site Technician

**Advanced On-Site Technician - Defence**

**We are Fujitsu**

For more than four decades Fujitsu has innovated with and supported the Australian Defence Force to deliver mission-focused information, co-creating new technologies and capabilities to ensure Defence is prepared and ready to defend, fight, and win in a digital age.

In an increasingly uncertain world, the importance of supporting Australia's Defence capability has never been greater. Fujitsu Defence is stepping up, and we need exceptional people to help drive this critical mission forward.

**About the role**

Provide technical support activities as part of the service delivery, including installation, troubleshooting, problem resolution and maintenance. Responds to customer questions regarding operation and malfunctions. Advises customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction May be mobile or based on site at a customer building or campus.
- Support of desktop, infrastructure and services across multiple technology streams including, Hardware, OS, Software, Networks, Server, Print etc.
- Respond to, resolve incidents and SRs within agreed SLA, and follow Fujitsu breach reporting process for any failed SLAs.
- Maintenance and housekeeping of customers physical infrastructure including but not limited to desktop equipment, peripherals, telephony, print devices, audio/visual conferencing equipment.
- Manage customer expectations by keeping them updated as their case progresses, notifying of any delays.
- All customer interactions and activities are logged and maintained in the correct client ITSM tool.
- Ensure that all Timesheets and project efforts are accurately recorded and submitted on time as per company requirements.

**About you**
- Experience troubleshooting and maintaining PCs in a Windows environment.
- Experience with end user technology support, Windows family of Operating Systems, XP
- Strong customer focused approach in dealing with clients.
- Proven experience with desktop management tools.
- Proven experience in Desktop, Laptop, Smart devices, and printer troubleshooting.
- Proven experience in troubleshooting software conflicts and performance issues.
- Proven experience in use desktop diagnostic tools.
- Current or Reinstatable AGSVA Clearance

**Why Fujitsu?**

We are an organisation with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
- We put people first. We believe in the power of diversity to drive innovation and our AWEI Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
- We offer tailored career paths across our global organisation to support your professional and personal growth.
- Our customers trust us. We have an excellent reputation across the region and globally.
- Best in class reward and recognition programs flexible work, volunteering leave and more.
- We live our values of aspiration, trust and empathy, all day, every day.

**Search Firm Representatives Please Read Carefully**

**For Security Cleared Roles - PLEASE NOTE**:

  • Advanced On-site Technician

    4 weeks ago

    Canberra, ACT, Australia Fujitsu Full time

    Fujitsu Canberra, Australian Capital Territory, AustraliaJoin or sign in to find your next jobJoin to apply for the Advanced On-site Technician role at FujitsuFujitsu Canberra, Australian Capital Territory, Australia2 days ago Be among the first 25 applicantsJoin to apply for the Advanced On-site Technician role at FujitsuGet AI-powered advice on this job...

  • Advanced On-site Technician

    1 week ago

    Canberra, ACT, Australia Fujitsu Full time

    Fujitsu Canberra, Australian Capital Territory, AustraliaJoin or sign in to find your next jobJoin to apply for the Advanced On-site Technician role at FujitsuFujitsu Canberra, Australian Capital Territory, Australia2 days ago Be among the first 25 applicantsJoin to apply for the Advanced On-site Technician role at FujitsuGet AI-powered advice on this job...

  • Advanced On-Site Technician

    2 days ago

    Canberra, ACT, Australia Fujitsu Full time

    **Advanced On-Site Technician****We are Fujitsu**We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.**About the...

  • Site Technician

    3 days ago

    Canberra, ACT, Australia beBeeDriver Full time $32,000 - $33,500

    Residential Site Technician PositionThis role involves working on residential sites with a focus on delivering exceptional results.The ideal candidate will possess the necessary skills and qualifications to perform various tasks, including operating company vehicles and utilizing provided tools and equipment.Responsibilities include:Carrying out diverse...

  • Site Technician

    4 days ago

    Canberra, ACT, Australia Pro Av Solutions Full time

    Pro AV Solutions is Australia's leading workplace technology integration organisation and we are looking for a site-based tradesperson to join our projects delivery team.We are Australia's best workplace technology integration organisation and believe our employees are our greatest asset. We recognise the value they bring and pay well above award rates and...

  • On-Site Technician

    3 days ago

    Canberra, ACT, Australia Fujitsu Full time

    About the job On-site Technician**We Are Fujitsu**We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.**About the...

  • Lead On-Site Technician

    3 days ago

    Canberra, ACT, Australia Fujitsu Full time

    About the job Lead On-site Technician**Lead On-Site Technician****We are Fujitsu**The Lead On-Site Technician is responsible for the provision of customer centric onsite End User Support to a Fujitsu customer as assigned. This includes but is not limited to support of the following:- Operating System and Desktop Management client software;- Nominated Fujtsu...

  • Pharmacy Technician

    1 week ago

    Canberra, ACT, Australia Advanced Pharmacy Australia Full time

    Pharmacy Technician (Job Number: 02O2X) role at Advanced Pharmacy Australia Employment Type: Full-time, Permanent.Classification: Technical Officer Level 2 (PN 22427, 24211)Salary: $76,017 - $86,300 (Plus 12% Super)Location: The Canberra Hospital, Garran ACTSection: PharmacyClosing Date: 15 September 2025What Can We Offer YouCompetitive pay rates and...

  • Pharmacy Technician

    1 week ago

    Canberra, ACT, Australia Advanced Pharmacy Australia Full time

    Pharmacy Technician (Job Number: 02O2X) role at Advanced Pharmacy Australia Employment Type: Full-time, Permanent.Classification: Technical Officer Level 2 (PN 22427, 24211)Salary: $76,017 - $86,300 (Plus 12% Super)Location: The Canberra Hospital, Garran ACTSection: PharmacyClosing Date: 15 September 2025What Can We Offer YouCompetitive pay rates and...

  • On-site Technician

    6 days ago

    Canberra, ACT, Australia Fujitsu Full time $60,000 - $80,000 per year

    About the job On-site Technician We are Fujitsu We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers. About the...