Retail Assistant

2 weeks ago

Sydney, New South Wales, Australia Bright Food Asia Pacific Pty Ltd Full time

**Introduction**:
SIMON JOHNSON has been one of the leading retailers of quality foods in Australia for over 35 years. The stores are the retail face of Calendar Cheese Company, Australia's leading importer and distributor of domestic and international specialty cheese, caviar, and premium dry goods, servicing premium retailers, restaurants & airlines, across Australia. We offer an extensive selection of quality cheeses, caviar and dry goods sourced from the best dairies, affineurs and producers around the world. In the SIMON JOHNSON retail stores, we offer a unique shopping experience with cheese counters and an extensive range of quality food products and homewares sourced from with-in Australia and across the globe.

**Description**:
About the Role

We have a new & exciting food retail opportunity with the launch of SIMON JOHNSON at David Jones Food Halls where we will present our quality products in these iconic concession counters.

Our Retail Assistants have a passion for food and customer service. They are able to demonstrate food retail experience, with an understanding of operating systems.

**Key Responsibilities**:
Provide exceptional customer service at all times - where the customer will have a memorable and meaningful experience in our store.
Help build the customer base through high levels of customer service and provide extensive product knowledge
Ensure the store is clean and looking its best at all times and work areas, machinery, furniture, utensils, equipment are cleaned and well maintained
Work within our quality assurance standards
Stock products on shelves and label correctly
Operate POS registers and calculate change manually if required

**Skills and Experience**:
Prior experience in food retail will be viewed favourably
Experience in customer service-oriented roles
POS experience is an advantage
Intermediate Microsoft office skills (Word, Excel, PowerPoint and outlook).
Strong work ethic with weekend availability
Organisational & time management capabilities with a focus on multitasking and reprioritising
Excellent communication, both written and verbal
Ability to work autonomously and meet deadlines
Positive attitude, proactive and shows initiative and works well under pressure
A can-do, team-focused attitude is essential for success
Strong interpersonal skills - ability to liaise confidently with customers and team members - excellent customer service skills
Attention to detail - Accurate key entry skills

**The Benefits**:
Superb company culture
Supportive management
Competitive remuneration
Ongoing training and professional development
Parental Leave Policy
Service Recognition Program
Monthly product allowance and employee discounts
Employee Assistance Program (EAP)
Plenty of other perks

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