Field Leader

**Field Leader - Faults**

Richmond, VIC, AU, 3121

**About us**:
CitiPower, Powercor and United Energy own and operate the electricity distribution networks servicing 1.9 million customers located across 65% of Victoria.

We provide reliable, safe and affordable electricity and our businesses are independently rated as the best in the country for their efficiency. Sustaining this is all the more critical and challenging as greater electrification of homes, fleets and industries becomes a core strategy for reducing carbon emissions and addressing climate change.

Using advanced analytics, knowledge built through years of practical expertise, partnerships with leading researchers, and the courage to experiment, our people are proud to be disruptive influencers amongst the electricity industry.

**About the Role**:
We have a unique opportunity for an experienced influential leader to join the Network Services team to take on the role as Field Leader - Faults based at our Burnley depot.

Reporting to the Field Delivery Manager, the successful incumbent will manage the faults response services (response, repair and restoration works) allocated to the workgroup.

You will play a pivotal role in managing and leading a team of employees, contractors and service providers with overhead technical skillsets to meet network services and client requirements as measured by health, safety, environmental, schedule, quality and cost metrics

**Key duties and responsibilities**:

- Provide leadership and direction to the team and resource partners on all resourcing and fault activities.
- Manage and coordinate the day-to-day activities of faults resources efficiently and effectively.
- Lead the implementation of improvement programs to drive continuous improvement and best practice across the workgroup.
- Provide operational leadership for the site and manage related customer and stakeholder communications (enquiries, issues, complaints, etc.).
- Work closely with stakeholders on delivery of fault works, scope definition, materials management, identification and actioning of improvements and technical issues.
- In conjunction with other managers, develop the capabilities of the team in terms on knowledge, skills and behaviours to meet current and future workload requirements.
- Be a strong role model and champion of Health, Safety & Environment values.

**Required skills and experience**:

- Management or leadership related qualification or equivalent demonstrated experience in field leadership roles.
- Qualification/ Certification in an electrical distribution trade.
- Minimum of 3 years' experience as a team leader or workgroup leader.
- Previous experience in construction, maintenance and technically related activities related to the electrical network.
- Experience in leading a key service delivery function in the Australian energy industry.
- Experience in managing and leading work groups through periods of change.

**Your career with us**:
We have a diversity of teams across our business, all contributing to great customer and community outcomes. Our people are our most important asset, and we continually invest in nurturing their capability.

We proudly strive to provide a safe, inclusive and sustainable environment where all our people feel respected, valued and supported to bring their whole selves to work and be the best they can be.

With an embedded Inclusion & Diversity Strategy and initiatives like our Women in Power networking group, and Sparkle, our LGBTIQ+ allies pride network, we're committed to equal opportunities for all employees.

Our greatest priority is the health, safety and wellbeing of our people and the communities we operate within.
This includes their physical safety - ensuring everyone gets home safely everyday - as well as their psychological safety, by ensuring everyone has the resources and support needed to achieve a work-life balance and be the best they can be.

**What's next?**

OUR VALUES: Live safely, Be Customer and Community Minded, Succeed Together, Be The Best You Can Be, Improve Our Business

**Job Segment**:Sustainability, Electrical, Energy, Engineering