Retail: Customer Service

6 days ago


Brisbane, Queensland, Australia Telstra Full time

OverviewTelstra Retail: Customer Service & Sales Consultant at Telstra.
Our purpose is to build a connected future so everyone can thrive.
Working in Telstra Retail Stores is an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.Every day is different.
A Telstra Retail Consultant thrives on ensuring customers connect faster, better, smarter.
You will be continually trained on the latest tech and gadgets; your knowledge, progressive sales approach and consultative service will empower you to support and provide solutions for our customers.ResponsibilitiesBuild connections with customers and develop customised solutionsDrive to reach and exceed sales targets and KPIsProvide positive, resilient customer service in a busy environmentSupport customers with up-to-date tech and productsParticipate in ongoing training on new technologiesBenefits30% off Telstra servicesExclusive discounts across 240 brands and partnersFlexible, inclusive parental leaveUnlimited access to 17000 learning programsMonthly performance rewards and recognitionBenefits Your Way - TelstraHiring locationsMORAYFIELDNORTH LAKESCHERMSIDECOOMERAStore hours vary - search your storeIs it you we\'re looking for?
Ability to build connections with customersAbility to develop customised solutions quicklyDrive to meet/exceed sales targets and KPIsWillingness to learn and growPositive, resilient customer service in busy environmentsExperience in a customer-facing roleNext stepsHit Apply now.
After submission, a HireVue assessment will follow.
Keep an eye for an email to move forward.EEO & FlexibilityTelstra is committed to an inclusive workplace.
We welcome diversity and provide flexible work options; please share pronouns or required adjustments during recruitment.Seniority levelMid-Senior levelEmployment typePart-timeJob functionCustomer Service and SalesIndustries: Retail Appliances, Electrical, and Electronic Equipment
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