Senior Manager, Digital Trust And Accreditation Program

Please note: This is a 12-month contract or a 12-month secondment for internal employees.
Who we are
We're a venture-scaler powered by CommBank.
That means we build, buy, and invest in startups that could benefit the bank's 15 million customers and beyond.
Because of what we do, we're really neither corporate, nor startup - instead we're happily navigating the space between both worlds.
We're close enough to benefit from the bank's strategy, scale, and stability, but separate enough that we have the autonomy to try new things.
What it's like to work here
We're a community of galvanisers, thinkers, and doers.
We have a big, bold vision, which so far no-one has nailed (including us).
That excites, rather than deters, us.
We never lose sight of the impact we can have on people's lives, and the role that each of us plays in shaping the bank of the future.
We don't take ourselves too seriously and make time to connect to celebrate and grow our people.
At x15, we're guided by three values: Care, courage, and commitment.
And what does that mean?
We're aware, attuned, and always act to help our people and our customers.
We're more than just job titles and we don't hide the human stuff.
We lead with grit and grace and do what's right - even if it's hard.
And, whatever happens, we always find a way.
Role Overview
This opportunity is for a dynamic and experienced leader to take ownership of the accreditation stream within x15's digital identity initiatives.
The Senior Manager, Digital Trust & Accreditation is a 1st line delivery role, accountable for achieving and maintaining scheme and regulatory accreditation across our digital identity services.
The role is both strategic and hands-on-leading end-to-end accreditation planning and execution, embedding compliance requirements into service design and delivery, and ensuring alignment with Group risk appetite through close collaboration with 2nd Line Risk and Compliance.
You'll be responsible for overseeing the development of detailed documentation, preparing evidence for assurance assessments, and supporting the venture's readiness for external certification and regulatory engagement.
Key responsibilities include:
Own and lead the digital identity accreditation stream ensuring alignment with the Digital ID Act, Accreditation Rules, Data Standards, Privacy and AML/CTF
Manage end-to-end accreditation processes including readiness reviews, assessments, and certification activities
Develop and maintain documentation of the digital identity data environment, including system boundaries, infrastructure, data flows, and third-party involvement.
Collaborate with product, engineering, risk, controls and portfolio teams to embed accreditation requirements directly into product, technology and operations
Managing key compliance artefacts that support secure digital operations.
This includes privacy and fraud assessments, breach response planning, security and accessibility evaluations, biometric and identity proofing documentation, authentication and cryptographic key management, and system design.
Oversee and ensure required controls are implemented, documented and traceable
Oversee and manage all specified technical testing requirements, including engaging with stakeholders and independent assessors to complete assurance and systems testing, ensuring traceability to system requirements, applying a risk-based methodology, and delivering validated results aligned to completion criteria.
Partner with x15 and Group Risk and Compliance to validate documentation against Group standards
We're interested in hearing from people who have:
Financial services or regulated industry experience required
Proven experience leading third party assurance and accreditation processes (e.g SOC 2, ISO 27001, PCI DSS)
Extensive experience leading technical assessment activities (fraud management, information security, IT service management, protective security and business resilience)
Expertise utilising Group Risk and Control frameworks including Control Assessment Program (CAP), Risk and Control Self-Assessment (RCSA)
Knowledge of interpreting regulatory requirements and standards
Expertise in governance from an operational risk and compliance point of view
Experienced in drafting and maintaining risk, controls and policy documents.
Experience in program delivery, project management, or regulatory change
Excellent communication and organisational skills
Strong stakeholder engagement and coordination skills
Risk mindset and adaptability in a fast-paced environment
Tertiary qualifications in business, communications, project management, or related fields.
Certifications in Agile, project delivery, or change management are a plus (but not required).
Why Join Us?
Enjoy a flexible and dynamic startup environment
We nurture a safe space for our people to show up as they are
Competitive salary and bonus structure
Opportunities for professional growth and development
Access to the best in class benefits that CommBank offers.
Research shows that people from underrepresented backgrounds sometimes hesitate to apply for roles if they don't meet every requirement.
If this is you, don't worry - we still encourage you to apply.
We are committed to creating a workplace that supports long-lasting and meaningful careers for everyone, and your unique skills and perspective might be just what we're looking for
Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you.
Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace.
We are working hard to build a team of people who represent the rich diversity of our customers and communities.
If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to apply.
You may just be the perfect candidate for this opportunity or another within CommBank.
At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally.
Most of all, making a positive impact for customers, communities and each other is part of our every day.
We're determined to make a real difference for Australia's first peoples.
We encourage all interested applicants to apply.
If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application.
We're keen to support you with the next step in your career.