Dental Receptionist/Front Desk Coordinator

2 weeks ago

Sydney, New South Wales, Australia The Dental Company Full time

Do you thrive on face-to-face interactions and enjoy providing exceptional customer service? The Dental Co is looking for a friendly and enthusiastic people-person to join our team as a Dental Receptionist/Front Desk Coordinator. Whether you're starting a new career or expanding your skills within the dental industry, we want to meet you

**About Us**

The Dental Co is a cutting-edge and well-established dental practice renowned for our outstanding clinical results and our commitment to forging lasting relationships with our patients and team members. Nestled at the entrance to Chapel Street, Melbourne's vibrant cultural hub, our practice boasts easy access to public transport and all-day parking.

**The Position**

This dynamic role combines administrative duties with sales and patient liaison, focusing on providing comprehensive support for our clinicians' treatment recommendations. You'll ensure seamless end-to-end patient care, from case acceptance to follow-up.

**Key Responsibilities**
- Deliver an exceptional 'wow' experience to every patient
- Coordinate appointment bookings and detailed treatment plans
- Manage patient accounts, including financial arrangements
- Perform a variety of general office administrative tasks

**About You**
- Minimum of 2 years in administrative, reception or sales roles (experience in the dental or health industry is a plus but not mandatory)
- A personable, communicative, and enthusiastic individual
- A flexible team player excited to embrace new ideas and opportunities
- Proactive, motivated, and meticulously detail-oriented
- Proficient with computers and technology
- Capable of multitasking and prioritizing in a fast-paced environment

**Benefits and Perks**
- Above-award salary
- Team social events
- Continuous professional development with ample resources and growth opportunities
- Staff discounts

**Job Types**: Full-time, Part-time, Permanent

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance

Schedule:

- Fixed shift

Supplementary Pay:

- Performance bonus

**Experience**:

- Customer service: 2 years (required)
- Health administration: 2 years (preferred)
- Reception: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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