Product Owner

5 days ago

Sydney, New South Wales, Australia Insurance Australia Group Full time

Have meaningful impact as a **Product Owner.**
Join the largest insurance group in Australia and New Zealand. We're here for you. Are you ready?

**YOUR ROLE**
We are excited to advertise a **permanent **role to join our Customer Identity and Consent team in DIA (Direct Insurance Australia). IAG is committed to focussing on creating a customer led, data driven and digitally enabled organisation. The Customer Loyalty Platform (CLP) is key in this ambition, enabling customer-led connection, recognition, and reward for our customers as we make our world a safer place. Consisting of Customer Identity and Access Management; Customer Consent; Payments; Recognition and Loyalty; and reward the CLP will provide these enablers to IAG as first and best customer as well as to new digital businesses, adjacencies, third party products and services, and other potential B2B customers.

As a product owner, you'll help deliver our Consent and Customer Identity & Access management products to drive consistent, best-in-class customer experiences. You'll be the conduit between technology and the business and represent the voice of the customer. You'll balance the immediate needs of the business with a long-term view, ensuring customers' needs are both understood and met. You have the vision to look beyond the here and now and ensure that the work being carried out drives us towards IAG's purpose "to help make your world a safer place".

**ABOUT YOU**
- 5+ years' experience as an Agile Product Owner on customer facing digital products, preferably with experience in the insurance/financial services industry
- A current product owner certification, CSPO or equivalent
- Relevant tertiary/ post-graduate qualifications including Business Management with in-depth industry experience, or lesser formal qualifications with more extensive workplace experience
- Solid experience in data driven decision making
- Excellent stakeholder engagement and communication skills

Applications close **Monday, 15 May at 23:59pm.**

**ABOUT US**
IAG is not only the largest general insurance group in Australia and New Zealand, underwriting over $AUD13 billion of premium per annum, we're also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life's moments hit hardest.

You'll know our brands - CGU, WFI, NRMA Insurance, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

When you join IAG, you're not joining one brand. You're joining a large purpose-led, Trans-Tasman group dedicated to making your world a safer place.

We're ready to grow your career, acknowledge every part of you, recognise your brilliance, lead you with purpose and help you live your own purpose through us.

**At IAG you can enjoy**:

- Grow your financial future with 13% superannuation as standard.
- Flexibility and support so you can live life to the full.
- Work in a team who care about people and community.
- Receive meaningful recognition through an award-winning system.
- Join great employee network communities.
- Access up to 50% off home, motor and small business insurance.

We're committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. You can find our Reconciliation Action Plan on our company website.

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