Program Leader

2 days ago

Melbourne, Victoria, Australia Disability Connect Victoria Full time

At Disability Connect Victoria (DCV), we believe in more than just support - we believe in empowerment. We are a values-driven organisation, committed to empowering individuals with disabilities to live their best lives. Guided by our core values - Integrity, Inclusive, Respect, Wellbeing, and Passion.

**About the Role**

As we grow, DCV is seeking a dedicated Program Leader who is passionate about delivering exceptional services and leading a team that shares this commitment to excellence. This is a pivotal role responsible for ensuring outstanding health outcomes and support for clients by managing staff, resources, and program execution across DCV's accommodation and support programs.

This is a full time position Monday to Friday 8.30am - 5pm based from our Warragul office.

**Key Responsibilities**
- Lead, mentor, and foster growth among Disability Support Workers and Team Leaders, driving high-quality client outcomes and professional development.
- Oversee and enhance the delivery of programs, ensuring compliance with NDIS standards and alignment with DCV's policies and service agreements.
- Build strong, effective relationships with clients, families, health professionals, and community partners.
- Optimise staffing and resources to support efficient program operations, with a focus on effective rostering and cost management.
- Complete and maintain timely, accurate documentation and reporting.

**What You Bring**
- Certificate IV in Disability or a related field (Diploma preferred)
- Proven experience in a leadership role within the disability sector, especially in accommodation services or complex client support.
- Exceptional communication and decision-making skills, with the ability to adapt, think on your feet, and work in a fast-paced, dynamic environment.
- High level of computer literacy, with experience in cloud-based systems, MS Office, and rostering systems
- Strong understanding of NDIS regulations, WH&S, behaviour support, and SDA programs.
- NDIS Worker Screening Check, Working with Children Check, First Aid & CPR, and a valid Driver's License.
- A sense of humour, passion for leadership, and a genuine desire to make a difference.

**Why Join DCV?**
- Enjoy ongoing training, development, and career progression opportunities.
- Be part of a friendly, inclusive team that values your contributions.
- Join an organisation dedicated to making a tangible difference in the lives of people with disabilities every day.

Pay: $37.00 - $39.00 per hour

Schedule:

- Monday to Friday
- On call

Work Location: In person

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