Customer Support Assistant

2 weeks ago

Gold Coast, Queensland, Australia Infinite Aged Care Full time

Employee benefit programs such as Fitness Passport to promote wellbeing.
- Team based environment
- Supportive Leadership & Work Environment

**_
The Role _**

At Infinite Aged Care, the Customer Support Assistant works with key internal and external stakeholders including the Facility Manager, Nursing, and care staff as well as allied health care professionals, residents, and their families to ensure the prompt and confidential administrative and sales support is provided in accordance with company policies, procedures, and regulatory standards.

This role is Monday to Friday - Full time in our Ashmore Care Home on the Gold Coast: Aged Care Gold Coast - Ashmore Facility | Infinite Care

**_ About You_**

You are an experienced, administrator, who in addition to having an eye for detail, possesses strong written and verbal communication skills as well as
- Good working knowledge of Microsoft suite of products (word, excel, power point)
- Accurate data entry skills and ability to "self-manage" and work to deadlines.
- Have a valid NDIS Workers Screening Clearance (or have the ability to get one)
- A flexible and willing attitude and passion for quality Aged Care support.
- Proactive and measured attitude to identifying & preventing safety hazards in the workplace

Whilst not essential experience in a regulated environment such as childcare or healthcare would be well regarded as would a certificate II or III in administration.

**_ Who are we?_**

Infinite Aged Care is a rapidly growing leader in residential aged care with over 30 years of experience. We have facilities in Queensland, NSW, and South Australia. We offer our employees the opportunity to broaden their skills and achieve their potential.

**_ Benefits - Why work for us?_**
- Fitness Passport.
- Career growth opportunities within a strong mentoring team culture.
- Access to in-house and online training programs - FREE to all employees.
- Supportive, positive team environment with a strong caring work ethic.
- Companywide safety-first workplaces for our residents, families and staff.
- Positive wellbeing, fun and engaging team / shift activities.
- Access to family friendly benefits like our EAP and Flare (employee discounts).
- Work-Rite Micro professional development FREE to all employees.
- Infinite Care accepts the Ausmed Passport, which is a free, digital certificate for the Australian aged care workforce that recognises their completion of eight, sector-wide, core mandatory training topics_

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