Portfolio Manager

Portfolio Manager - Digital & Assisted Channels Technology

As we continue to expand our technological capabilities, we are seeking a highly skilled **Portfolio Manager** to support the Head of Technology - Digital & Assisted Channels in executing strategic initiatives and managing the technology portfolio effectively.

Reporting directly to the Head of Technology - Digital & Assisted Channels, the Portfolio Manager will play a critical role in overseeing the technology portfolio, driving key projects, and providing strategic support to the leadership team. This position requires a blend of strong business and project management, analytical skills, risk management and leadership capabilities.

**What you'll do...**
- Develop and maintain a comprehensive understanding of the bank's technology portfolio, including projects, initiatives, financials, risks, and workforce.
- Support the Head of Technology in developing and executing strategic big rock initiatives to drive the bank's technology agenda forward.
- Assist in board, regulatory and executive support activities, including preparing presentations, briefing materials, and facilitating engagements where necessary.
- Collaborate with Office of the CIO, HR and department leaders on workforce planning initiatives to ensure the technology team has the necessary talent and resources to achieve its objectives.
- Lead and manage special projects as assigned by the Head of Technology, ranging from process improvements to organizational change initiatives.
- Provide risk advisory support, including identifying and mitigating potential risks related to technology initiatives and operations.
- Serve as a liaison between the technology team and other departments, fostering collaboration and alignment on cross-functional initiatives.
- Monitor industry trends and best practices, providing insights and recommendations to inform technology strategy and decision-making.
- Support the Head of Technology in fostering a culture of innovation, excellence, and continuous improvement within the technology organization.
- Coordinate and facilitate strategic meetings, workshops, and retreats to promote alignment and drive key outcomes.

**What we're looking for...**
- Proven experience in providing Business Management/portfolio optimisation support in similar size organisation.
- Experience in developing strategies and translating into strategic roadmaps.
- Good understanding of Technology concepts (infra, architecture, delivery, data, security, IT risks etc.) and the impact it has within a digital business model.
- Good understanding of Operating Models and proven experience in executing both design and implementation of models, with appropriate supporting metrics.
- Previous experience assisting in board, regulatory and executive support activities, including preparing presentations, briefing materials, and facilitating engagements.
- Proven ability to critically review Executive level papers, Steering committee packs and provide a summary and feedback to a Senior leader.

**What's in it for you?**
- Drop everything and learn with over 16,000 professional and personal development courses to choose from.
- Discounted ING Health Insurance.
- An additional Rest Day to support your wellbeing.
- An IMPACT Day to volunteer on approved sustainability activity.

**About Us**

At ING, we want to make life simpler and more worthwhile - for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you're joining a team where individuality isn't just accepted, it's encouraged. We've built a culture that's fun, friendly and supportive - it's the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to think differently, take ownership of their work, and make great things happen. We're here to help you get ahead. And with our global network, there's plenty of scope to take your career in new directions, perhaps even ones you've never considered.

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.

Sound like the kind of place you'd feel at home. We'd love to hear from you.

(One last thing, ING operates a direct talent sourcing model. So, no agency introductions, please.)

**Need more?**

Job ID REQ-10074374