Dental Receptionist/Practice Manager

7 days ago

Wollongong, New South Wales, Australia Woonona Dentists Full time

It is an opportunity for joining a group of dental practices (Dapto and Woonona Dentists) that truly values the importance of a high level of patient care, standards and professionalism. It is a family-owned practice and the culture of the practice is professional, warm and friendly, providing excellent patient service and care. This position is primarily for Woonona Dentists.

**Key Responsibilities of the role**
- Provide an outstanding level of service and care to patients, at all times by creating a warm, friendly and welcoming environment
- Liaise on a daily basis with the dentists, owners in regards to patient appointments, procedures and running of the practice
- Ensure dental instruments and equipment are sterilised in accordance with standards
- Co-ordinate ordering and stocking of surgery in association with other staff on a daily basis
- Sense of belonging to the practice and loyalty to the owners.
- Previous experience as a Dental receptionist/practice manager/assistant is recommended but not essential criteria for this job
- Must have minimum two years customer service experience
- Knowledge of Dental 4 Windows or willingness to learn.
- A high level of interpersonal skills to communicate effectively with the customers and staff
- You thrive on working in a fast-paced environment
- Professional, confident and friendly disposition
- Warm, compassionate and caring manner
- Excellent organisational and time management skills
- Flexible and adaptable work style to compliment the work style of the owners and dentists
- You enjoy working in a team environment where everyone appreciates and respects each other and is happy to help one another to achieve the mutual goal of the practice
- This job is **not** suitable for a university student as full-time work commitment is required

**What you'll get in return**
- You will have the security of stable employment and a supportive team of management and staff members where everyone appreciates and respects each other and is happy to help one another to achieve goal of the practice.
- Above the award rates, opportunity to earn commission for high value appointment setting
- Opportunity to become the practice manager within 3 months of employment or straight to practice manager post for someone with experience
- Employee discounts
- Use of your optimum potential and autonomy to implement creative ideas and skills in the business.
- Provision of skills training and mentoring in the job and support from the management all the time and much more
- Availability to work as a full-time

**Job Types**: Full-time, Casual

**Salary**: $31.00 - $34.52 per hour

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission
- Performance bonus

Ability to commute/relocate:

- Woonona, NSW: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (required)

Work Authorisation:

- Australia (required)

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