Retail Store Manager

1 week ago

Melbourne, Victoria, Australia Smiggle Full time

About the Role Combine a smile with a giggle and you've got Smiggle
We're looking for a fun-loving, enthusiastic Store Manager to join our team at Eastland.
You'll be the leader of the pack, creating a colourful and energetic store environment that delights kids, parents, and everyone in-between.
With your passion for fun products and your love for inspiring teams, you'll be driving sales, coaching your team, and spreading the Smiggle joy every day.
This Full-time role requires availability over weekends, late-night trading hours, and public holidays.
What We Offer Competitive hourly rate with penalty rates for evenings, weekends, and public holiday shifts.
Performance-based monthly and seasonal bonuses.
50% discount on Smiggle products.
Flexible schedules for work-life balance, including alternating weekends.
Structured 3-month training plan with Buddy Manager support.
Employee Assistance Program for wellbeing and mental health support.
Comprehensive training with leadership and recruitment workshops.
Attend new season and brand conferences.
A Day in the Life Lead your team to smash sales targets and KPIs, all while keeping the vibe fun, colourful and customer-first
Train, develop and inspire your team to bring their best selves (and best smiles) to work every day.
Keep the store looking fabulous by actioning visual merchandising directives and rolling out exciting promotions
Tackle stock management like a pro—Smiggle's got lots of tiny treasures, so managing stock and minimising loss is key to maximising sales
Create a safe, happy and welcoming environment where customers and team members feel like they've just stepped into a Smiggle wonderland.
Create rosters that keep the store running smoothly and ensure the team is always supported during those peak trading times
What You'll Bring Experience in leading and coaching a team with a positive, can-do attitude.
Previous retail leadership experience.
Passion for delivering an unforgettable customer experience.
Proven track record of achieving sales and KPIs while managing stock and wage budgets.
Visual merchandising experience is a big plus
About Smiggle Smiggle is the go-to store for school, birthday presents and leisure products that are colourful, fun and totally unique
From backpacks and drink bottles to keyrings and stationery, we're all about making every day a little brighter.
Since our founding in 2003, Smiggle has grown globally, with stores in the UK, Ireland, Singapore, Malaysia, New Zealand and more.
We're always looking for fun, creative people to help us spread the joy—come join the Smiggle family
HOW TO APPLY This exciting and challenging opportunity awaits for a driven individual to take the next step in their career with Smiggle – Come Join Us
Click the 'Apply for this job' button today
Our team members and customers have the right to a safe working and shopping environment.
Where you visit a store or meet with one of our teams for a job interview, please treat everyone with respect.
Verbal Aggression, Sexual Harassment and Physical Abuse will not be tolerated.

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