Cafe Supervisor/Barista

14 hours ago

Melbourne, Victoria, Australia Cafe Baked In Pty Ltd Full time

**Cafe Supervisor (Full-Time/Casual)**

**Company Overview**:
**The Baked In Sorrento is a leader in retail cafe n bakery industry, dedicated to**
**delivering high-quality baked goods made from the finest ingredients. We pride ourselves**
**on providing excellent customer service in our retail store. We are committed to fostering a supportive and collaborative workplace that encourages growth and development for all team members.Job Description**:
**We are seeking a versatile and motivated individual to take on the full-time role of**
**This full-time role provides award rates, opportunities for career advancement, and a balanced work schedule.**

**Key Responsibilities**:
**As Cafe Supervisor**:
** Oversee and manage the daily operations of the cafe store, ensuring all processes are efficient and effective.**
** Lead, mentor, and train store staff, fostering a positive and productive work environment.**
** Ensure high levels of customer satisfaction by providing excellent service and maintaining a welcoming store atmosphere.**

** Manage inventory, coordinate product displays, and maintain cleanliness and safety within the store.**

** Handle customer inquiries, concerns, and complaints in a professional manner, ensuring all interactions are respectful.**

** Monitor sales performance, analyze store metrics, and report to management, offering insights for continuous improvement.**

** Ensure compliance with health, safety, and food handling regulations.**

**Qualifications**:
** Experience in retail management, particularly within the Cafe or food industry.**

** Proven experience in customer service, particularly in building and maintaining long-term client relationships.**

** Strong leadership and communication skills, with the ability to manage and motivate a team.**

** Ability to multitask, manage time effectively, and balance the responsibilities of the cafe. Proficiency in using point-of-sale (POS) systems, CRM software, and Microsoft Office Suite.**

**What We Offer**:
** Competitive salary that provides award rates and performance-based incentives.**

** Full-time/Casual hours with a balanced schedule to support work-life harmony.**

** Opportunities for professional development and career growth within the cafe.**

** A respectful and inclusive workplace where team members are valued.**

**Job Types**: Full-time, Casual

Pay: $34.00 - $47.00 per hour

Expected hours: 38 per week

Work Location: In person

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