Customer Service Representative

1 week ago

North Mackay, Queensland, Australia Avis Budget Group International Full time

Overview
Dreaming of a job where every day feels like a new destination?
Join us at our Mackay Airport location connect with travellers and locals alike from across the globe and play a part in making our customers hire process unforgettable.
If you thrive in a fast-paced, dynamic environment and love the idea of being at the heart of travel and locals, we have the perfect opportunity waiting for you.
Your next adventure starts here. Ready to drive our location to new heights?
About the Role
In this role you will be the face of our brand You'll interact with our customers at the rental counter, complete rental bookings and responding to general customer inquiries.
What you'll do
Establishing customer car rental needs by actively listening
Review in detail ABG's various add on's and services as to determine what may best suit the customer
Communicate rental procedures and guidelines effectively
Complete rental bookings in a timely, efficient and accurate manner
Answering customer questions and inquiries
Perks you'll get
$40.05ph + loadings + commission incentives
Employee discounts on car rental across Avis Budget Group
Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including cinema tickets, fitness classes, shopping discounts and much more
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
Full training provided to help you achieve your goals & reach your potential
What we're looking for
Applicants must have a full (unrestricted) and valid driver's licence
This is a casual position and requires availability to work on a rotational roster that includes evenings, weekends and public holidays, due to the nature of the role we are unable to consider WHV holders
Ability to work in a fast paced environment while delivering exceptional customer service
Previous experience within retail, hospitality, customer service or similar roles
Ability to follow procedures and adhere to company guidelines and standards
Comfortable learning and using various computer systems to accurately input rental information
Who we are
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company's workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.
Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.
#Driventobethebest #Driventobethebest2
#J-18808-Ljbffr

  • Customer Service Representative

    1 week ago

    North Mackay, Queensland, Australia beBeecustomer Full time $58,500 - $76,500

    Job SummaryWe are seeking a highly motivated and team-oriented individual to join our Nightfill team as a Customer Service Representative.The successful candidate will be responsible for ensuring our store is fully stocked and looking great for customers, particularly during the night shift when they will be most productive.

  • Customer Service Representative

    2 weeks ago

    North Mackay, Queensland, Australia United Forklift And Access Solutions Full time

    Customer Service Representative - Mackay At United we encourage a flexible and healthy work-life balance for all our employees.Join United today and enjoy:5 weeks leaveReceive an additional 5-days Anniversary Leave each year on top of your 4 weeks Annual Leave.An Optional 9-day fortnight or Monthly Day OffDon't like working a typical 8am-5pm working...

  • Customer Service Representative

    1 week ago

    North Mackay, Queensland, Australia United Forklift And Access Solutions Full time

    Customer Service Representative – MackayAt United we encourage a flexible and healthy work-life balance for all our employees. Join United today and enjoy:5 weeks leaveReceive an additional5-days Anniversary Leave each yearon top of your 4 weeks Annual Leave.An Optional 9-day fortnight or Monthly Day OffDon't like working a typical 8am-5pm working week?...

  • Customer Service Representative

    5 days ago

    North Mackay, Queensland, Australia beBeeCustomerService Part time $45,000 - $75,000

    Job Overview:We're seeking a skilled customer service representative to join our team.This is an exciting opportunity to provide exceptional support and assistance to customers in our retail stores.As a key member of our team, you'll be responsible for delivering outstanding customer experiences and resolving queries in a professional and courteous...

  • Customer Service Representative

    2 weeks ago

    North Mackay, Queensland, Australia Kirbyhvacr Full time

    Kirby HVAC&R is a leader in the Australian refrigeration & HVAC industry.As a leading HVACR wholesaler, we support our customers with their air-conditioning, commercial and industrial refrigeration needs.We have an exciting opportunity for a Customer Service Representative to join our Brompton team.We are committed to the safety, education and ongoing...

  • Customer Service Representative

    7 days ago

    North Mackay, Queensland, Australia Kirbyhvacr Full time

    Kirby HVAC&R is a leader in the Australian refrigeration & HVAC industry. As a leading HVACR wholesaler, we support our customers with their air-conditioning, commercial and industrial refrigeration needs.We have an exciting opportunity for aCustomer Service Representativeto join ourBromptonteam.We are committed to the safety, education and ongoing...

  • Customer Service Representative

    2 weeks ago

    Mackay, Queensland, Australia beBeeCustomerService Full time $40,000 - $70,000

    Job OverviewThe role of a Customer Service Representative is pivotal in driving the success of our store operations, fostering a sales-focused culture and promoting profitable growth.

  • Customer Service Representative

    2 weeks ago

    Mackay, Queensland, Australia United Forklift and Access Solutions Full time

    Customer Service Representative – MackayAt United we encourage a flexible and healthy work-life balance for all our employees. Join United today and enjoy:5 weeks leaveReceive an additional 5-days Anniversary Leave each year on top of your 4 weeks Annual Leave.An Optional 9-day fortnight or Monthly Day OffDon't like working a typical 8am-5pm working week?...

  • Customer Service Representative

    7 days ago

    Mackay, Queensland, Australia United Forklift and Access Solutions Full time

    Customer Service Representative – MackayAt United we encourage a flexible and healthy work-life balance for all our employees. Join United today and enjoy:1. 5 weeks leave2. Receive an additional 5-days Anniversary Leave each year on top of your 4 weeks Annual Leave.3. An Optional 9-day fortnight or Monthly Day OffDon't like working a typical 8am-5pm...

  • Customer Service Representative

    6 days ago

    Mackay, Queensland, Australia beBeeCustomerService Full time $60,000 - $80,000

    Job OverviewWe are seeking a Customer Service Representative to deliver exceptional customer experience.Key ResponsibilitiesManage customer repairs and servicing effectively.Keep customers updated on the status of their repairs and ensure timely completion.Process invoices, claims, reconciliations, and finance paperwork efficiently.Run weekly reports for...