Statements & Reporting Officer

1 week ago

Melbourne, Victoria, Australia Unisuper Full time

**Utilise your superannuation experience and join an industry leader**:

- **Be part of an organisation undergoing a time of exciting transformational change**:

- **Additional 3 days paid leave over the Christmas period and competitive incentive bonus**

**ABOUT US**

UniSuper is a place where brilliant thinkers and passionate people come together. As one of Australia's largest super funds, the work you'll do with us makes a meaningful difference today and tomorrow for our members, the planet and for you.

**THE OPPORTUNITY**

Within this role you will support the centralised mail out of correspondence process on behalf of the organisation. Your role will include maintaining strong working relations with our vendors as well as supporting the "Member benefit statement". In addition, your role will include:
**Correspondence & Communications**:

- Supporting the end-to-end Statement process, from data extraction, exception management, template development, requirements management, testing, approvals and distribution of Super and Pension Statements mail out to members
- Supporting the EOFY financial year pensions PAYG Process which involves running system reports, data extracts, manage stakeholders and distributing correspondence to members
- Supporting the organisational return mail management process as well as running regular reports
- Ensuring QA, peer reviews and testing are completed for all tasks to ensure accuracy in communications to our members
- Identifying and supporting process improvement initiatives

**Regulatory Reporting**
- First point of contact for queries submitted to the team - Internal Operations, Member and Advice, External regulators
- ATO, Actuary, EOFY, DHS reporting

**Compliance**
- Incident Reporting: Incidents identified as potential regulatory breaches must be escalated in the first instance to the Lead and Manager
- Ensuring our processes are well documented and managed and updated regularly
- Supporting team testing of benefit statements. This includes following test plans, conducting peer reviews, participating in workshops and sample checking from testing through implementation

**ABOUT YOU**

We are looking for an individual who has worked in fast moving transformation environment and is comfortable working with a degree of ambiguity. In addition you will have the following skills and experience:

- Strong understanding of Superannuation Industry Law/Regulation
- Exceptional written and verbal communication skills
- Exceptional attention to detail
- Previous experience working in a team environment
- Experience in reporting and strong administration experience
- Ideally some understanding of UniSuper product offerings

**WHAT US OFFER**
We take a long-term outlook and will invest in our employee's development and training with a personal development plan and yearly funding to support your career goals, as well as these amazing benefits:

- Highly achievable performance incentive
- 17% super as standard but with the ability to dial down to 11%
- Additional 3 days paid leave over the Christmas period - equating to 5 weeks leave
- Additional 3 days 'Community and Culture' leave allowing you to give back to your community and celebrate what is important to you

We're passionate about knowledge and sharing it amongst our members and our employees, therefore we believe that 60% in office is the best way to collaborate and build relationships with your colleagues, whilst offering flexibility as to how this works for you.

If you feel you have the experience and skills required for this role, please apply

**Think Great. Create Great.

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