Service Advisor

2 weeks ago

Perth, Western Australia Truck Centre Wa Full time

Small & dynamic team environment with on the job training
- Competitive rates, CPI increases & loyalty leave on offer
- Great opportunity to develop your career in the heavy automotive industry

**The Company**

'Truck Centre (WA) is WA's sole Mack, UD and Volvo Truck Specialist Dealership'. With 8 branches operating successfully state wide, we pride ourselves in taking on the prestigious responsibility of being the 'Single Largest Truck Transport Solution in WA.'

**About the Role**

An exciting opportunity has become available for an experienced Service Advisor to join our busy Spearwood team. You will be responsible for acting as the principal contact between Truck Centre and our clients for all repair and maintenance work on their vehicles, both face to face and over the phone. You will need to be confident and responsible for scheduling work from the Service Counter and effectively communicating this with the Workshop.

**The Successful Applicant**

To be considered for this position, you will have worked in a similar capacity with proven experience in providing exceptional customer service. In addition to your experience, you will possess the following:

- Exceptional customer service skills
- Ability to work autonomously
- Willingness to complete a range of administrative tasks
- Ability to adapt to manual processes
- Strong interpersonal skills
- Strong time management skills
- The ability to communicate effectively with all stakeholders to achieve a desirable outcome
- A results driven attitude
- Intermediate Microsoft Office skills and adaptability to software programs
- The ability to work well within a team environment.

**What We Offer**
- Great team environment
- Competitive renumeration package
- CPI Increases
- Loyalty Leave
- Opportunity for Bonuses
- Penalties for weekend work
- Continuous in-house training on the Mack, UD & Volvo products

**How to Apply**
- **Please note, only applicants who have permanent working rights to work in Australia will be considered for this opportunity.

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