Client Contact Centre Consultant

4 days ago

Melbourne, Victoria, Australia Carsales Full time

Company Description
**Curious to grow? Join a team that's passionate about making buying and selling a great experience.**

Autonomy to choose where you work from - Office, Hybrid or Anywhere.

This is your opportunity to join carsales as a Client Contact Centre Consultant within our Dealer Services team. You will assist and engage with our customers by providing both general and technical support to our Dealers, Performance Managers, and Business Development Managers. You will also have ownership of account managing a small portfolio of clients.

This is a great opportunity for someone to take the next step in their customer service career and gain account manager experience

**What's on offer**
- We're a certified Great Place to Work, Family Friendly Workplace and WGEA Employer of Choice.
- Autonomy to choose where you work from - Office, Hybrid or Anywhere.
- Support of a highly engaged, high-performing team. We have incredible talent in carsales that you will learn from.
- 18 weeks paid parental leave for primary caregivers, four weeks paid secondary caregivers leave, six weeks paid gender transition leave.
- Richmond Office with free onsite car parking if you choose to be in office.

**Job Description**:
**What you'll do**
- Develop and support solutions that deliver appropriate advice and product information to all dealer enquiries that you receive in a professional and courteous manner.
- Manage a small portfolio of clients through supporting and maintaining existing accounts, track performance and ensure that our clients are receiving the best return on investment.
- Demonstrate understanding, motivations and expertise in meeting KPIs.

**Qualifications**:
**What we're looking for?**
- Previous experience providing technical support in a call centre role.
- You are a confident communicator who can build sustainable relationships with internal and external stakeholders.
- Eagerness to learn and gain experience in account management.
- Demonstrated inclusive and interpersonal attributes that connect you to our behaviours (we change the game, we own it, we step in, we are curious, we don't take ourselves too seriously).

Additional Information
**A few other things we want to let you know about...**
- We know how important keeping that balance between work/life is and have a range of flexible working options on offer, including part time. We are open to this conversation during our recruitment process if you want to know more just ask
- We are a proud Circle Back Initiative Employer which means we are committed to responding to every job applicant.

  • Client Contact Centre Consultant

    6 days ago

    Melbourne, Victoria, Australia Carsales Full time

    Company Description**_Are you ready to be a big part of something big?_**This is your opportunity to join carsales as a Client Contact Centre Consultant within our Dealer Services team. You will assist and engage with our customers by providing both general and technical support to our Dealers, Performance Managers, and Business Development Managers. You...

  • Contact Centre Consultant

    7 days ago

    Melbourne, Victoria, Australia Lite N' Easy Full time

    **Introduction**:Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion into...

  • Contact Centre Consultant

    7 days ago

    Melbourne, Victoria, Australia I-Med Full time

    **About us**:I-MED Radiology Network is Australia's largest medical imaging network, with over 240 clinics across metropolitan, regional, and rural communities.Our goal of being the world's most respected and trusted medical imaging specialists is underpinned by a core purpose: to save lives and reduce uncertainty. We believe in working as a team and...

  • Contact Centre Consultant

    5 days ago

    Melbourne, Victoria, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **Contact Centre Consultant****VIC, Melbourne 3000**- Want to build a career?- Looking for flexibility to fit in with your lifestyle?- Keen to access some great perks and benefits along the wayBelgravia Leisure's customer care team is looking for passionate Contact Centre Consultants to deliver exceptional customer service.**The Role**We are looking for...

  • Contact Centre Consultant

    1 week ago

    Melbourne, Victoria, Australia Lite n' Easy Full time $60,000 - $80,000 per year

    Introduction:Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion into...

  • Contact Centre Consultant

    2 days ago

    Melbourne, Victoria, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **Contact Centre Consultant****VIC, Doncaster/Eastern suburbs - Melbourne 3000**- Want to build a career?- Looking for flexibility to fit in with your lifestyle?- Keen to access some great perks and benefits along the wayBelgravia Leisure's customer care team is looking for passionate Contact Centre Consultants to deliver exceptional customer service.**The...

  • Contact Centre Consultant

    5 days ago

    Melbourne, Victoria, Australia Genesis Full time

    **Contact Centre Consultant****NSW, Newcastle and the Hunter Region**- Want to build a career?- Looking for flexibility to fit in with your lifestyle?- Keen to access some great perks and benefits along the wayBelgravia Health & Fitness' customer care team is looking for passionate Contact Centre Consultants to deliver exceptional customer service.**The...

  • Contact Centre Consultant

    2 weeks ago

    Melbourne, Victoria, Australia G.D. Mitchell Enterprises Pty. Ltd. Full time

    Posted: 22/08/2025Closing Date: 22/09/2025Job Type: Permanent - Full TimeLocation: LNE MelbourneJob Category: Customer ServiceAre you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on...

  • Contact Centre Consultant

    5 days ago

    Melbourne, Victoria, Australia G.D. Mitchell Enterprises Pty. Ltd. Full time

    Posted: 22/08/2025Closing Date: 22/09/2025Job Type: Permanent - Full TimeLocation: LNE MelbourneJob Category: Customer ServiceAre you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on...

  • Contact Centre Consultant

    1 week ago

    Melbourne, Victoria, Australia Belgravia Group Full time $40,000 - $60,000 per year

    Contact Centre Consultant Remote Working Location (Work from home)Exciting opportunity to be part of an amazing work culture Flexible working location and hours Supportive environment with loads of employee benefits Belgravia's customer care team is looking for passionate Contact Centre Consultants in our Tourism division. The Role To provide support to...