Student Support Officer

17 hours ago

Adelaide, South Australia Australian Institute of Science And Technology Full time $50,000 - $80,000 per year

Company Description

Australian Institute of Science & Technology (AIST) is a Registered vocational college committed to excellence and professionalism. Offering a caring and supportive learning environment. AIST provides courses that offer a broad range of career opportunities. Located 15 minutes from the center of Sydney, Melbourne and Adelaide by train. AIST specializes in Grade Courses, Leadership, Management, and Information Technology. Qualifications as Cert III, Cert IV, Diploma and Advanced Diploma.

Our focus on quality ensures that student support services are a top priority, promising career pathways through continuous further qualifications. Our training staff are highly qualified with relevant industry experience and participate in ongoing professional development.

Role Description

This is a full-time on-site role for a Student Support Officer located in Adelaide, SA. The Student Support Officer will be responsible for providing excellent customer service to students, addressing their inquiries, and offering technical support as needed. Day-to-day tasks include assisting students with academic and personal concerns, ensuring they have access to necessary resources, and supporting the student services team with various administrative tasks. The role requires strong interpersonal and communication skills to effectively interact with students and staff members.

Qualifications

  • Strong Interpersonal Skills and Communication abilities
  • Excellent Customer Service skills and experience
  • Analytical Skills to assess and address student concerns
  • Technical Support skills to assist with various inquiries
  • Relevant qualifications in education, counseling, or a related field
  • Ability to work collaboratively in a team environment
  • Proficiency in Microsoft Office and student management systems is a plus
  • Experience in the educational or vocational training sector is an advantage

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