Rostering Officer

18 hours ago

Herston, Queensland, Australia Set Up My Offshore Full time $60,000 - $80,000 per year

Job Description
This is a remote position.

  • Monitoring phones during rostered hours
  • Assisting with rostering, including staff replacement
  • Handling client and staff phone calls and SMS
  • Performing data entry tasks
  • Managing light bookkeeping duties
  • Drafting invoices through CRM for review
  • Monitoring and responding to inquiries on social media platforms
  • Scheduling social media posts
  • Assisting with newsletters
  • Drafting monthly calendar using Canva templates
  • Preparing staff and client contracts and other onboarding and ongoing documents
  • Monitoring company emails and addressing inquiries.
  • Communicating with staff effectively

Requirements

  • Bachelor's degree in healthcare, office administration or any relevant field
  • At least two (2) years of experience in medical customer & provider liaison
  • Proficient in Microsoft Office and cloud-based technologies
  • Excellent organizational and time management skills
  • Exceptional database management, filing and record-keeping
  • Professional command in the English language, both written and verbal
  • Strong customer service orientation

Benefits

  • Commensurate with experience' Remuneration Package
  • Work Equipment Provision
  • Permanent WFH Arrangement
  • Dayshift | Australian time from 6am - 3pm PH
  • HMO Membership
  • Government mandated benefits & 13th Month Pay
  • Annual Salary Review

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