Senior Receptionist

Join Our Team as a Part-Time Senior Receptionist at Back In Motion Balnarring​

Are you a customer-focused professional ready to take your career to the next level in a dynamic healthcare team? Back In Motion is seeking an experienced and passionate Senior Receptionist to become an integral part of our Balnarring team.

About Us

Located in Balnarring, Back In Motion Group are providers of expert allied health care and related services. From humble beginnings, we now have over 100 locations across Australia and New Zealand, with a team of 600 staff, who are committed to being significant through clinical excellence and empowering optimal lifelong health. Finding like-minded individuals, who are passionate about making a difference, is paramount to our success.

Back In Motion Group is part of the Healthia Group, a company that offers a supportive and cohesive workplace culture with integral educational and career growth opportunities. If you are successful in this application, you will immediately be connected to a network of Allied Health Practitioners and Support Services in over 300 practices across Australia and New Zealand. Please do not hesitate to ask us any questions. We would love to hear from you

Your new team

Our team loves working together as one. We work together, challenge and support each other and share our skills and experiences.

The Role

This is a part-time position (30 hrs per fortnight and working Wednesdays on alternating weeks) where you'll be leading our front desk operations, playing a vital role in enhancing the client experience while supporting our dedicated team.

Key responsibilities:

• Be the Heart of Our Front Desk: Create a warm, welcoming environment for all clients, ensuring everyone feels seen and valued from the moment they walk through the door.
• Lead & Coordinate: Oversee daily reception duties, manage a high volume of appointments, and handle multi-disciplinary booking schedules with ease.
• Administrative Excellence: Support clinic operations with billing, payments, and patient record management, ensuring accuracy and confidentiality.
• Team Collaboration: Work closely with our clinicians, supporting their schedules and ensuring they're well-prepared for each day.
• Mentorship & Support: Lead by example, offering guidance and training to junior receptionists and providing backup as needed.

What We're Looking For

We're seeking an enthusiastic, organised, and compassionate individual who brings:

• Healthcare Experience: Previous experience in a healthcare or medical receptionist role is highly valued.
• Exceptional Customer Service: A genuine commitment to patient care, with the ability to handle enquiries with professionalism, empathy, and patience.
• Organisational Skills: Strong multitasking abilities, excellent attention to detail, and confidence managing complex booking systems.
• Communication & Interpersonal Skills: Ability to communicate clearly and positively with patients and team members alike.
• Tech-Savvy: Comfort with Microsoft Office Suite and familiarity with healthcare booking software.

Why Join Back In Motion Balnarring?

• Employee Perks: Enjoy Healthia Group Employee Discounts – up to 30% off all services and products, including podiatry, Pilates, strength classes, physiotherapy & footwear
• Keep Fit, Stay Active: Access a range of gyms, swimming pools, and health centres across Australia at discounted rates for you and your family with Fitness Passport.
• Career Growth Opportunities: As part of a leading allied health organisation, you'll have access to training and professional development to expand your skills.
• Community Impact: Be part of a healthcare provider known for its commitment to quality care, helping clients feel and perform their best.
• Competitive Remuneration: We offer a competitive hourly rate, reflective of your experience and skills.

How to Apply

If you are ready to take the next step in your career and become an integral part of our team, we would love to hear from you. Please submit your resume and a cover letter detailing your experience and why you are the ideal candidate for this role.

For more information about our clinic and services, please visit our website at ​