Gatehouse Attendant

12 month fixed term contract (with the potential to extend)– Full time 76 hours per fortnight

South West WA

Job Ref: Gatehouse2025

Bunbury Harvey Regional Council is seeking a suitable Gatehouse Attendant

Responsibilities include:

• Manage incoming and outgoing customers (and associated waste movements) and ensure the provision of effective and efficient customer service within the Stanley Rd operation.

• Ensure all weighbridge/gatehouse operations are accurately recorded on the Weighbridge and Internal processes and systems, in compliance with Licensing requirements and Operational procedures

• Processing payments and charges for waste disposal activities as per endorsed Fees and Charges

• Providing quality customer service via face to face and telephone communication.

• Providing direction and assistance to general public and contractors in the safe and sustainable disposal of waste.

• Receive and account for money received at Gatehouse, Trash and Treasure Shop utilising a cash register, EFTPOS and Credit Card facilities.

• Daily reconciliation of cash register for cash sales processed at the Gatehouse, and the Trash and Treasure Shop.

• Undertake reception duties including answering telephone calls in a professional manner.

Selection Criteria

Essential

• Demonstrated customer service experience and strong communication and interpersonal skills.

• Conflict management/resolution skills and experience.

• Competent numeracy, literacy and cash handling skills.

• Proficient MS office computer skills and ancillary office equipment

• Good working knowledge of Work Health and Safety regulations.

• Willingness to learn new skills incl. Weighbridge/ landfill operations.

• Current National Police Clearance Certificate or willingness to obtain.

• Current WA Drivers Licence.

Desirable

• Previous experience in waste management and associated practices and processes.

• Previous experience in similar weighbridge / gatehouse operational position in waste management.

• Forklift and/or HR licence.

To obtain an information package and position description on this opportunity, visit our website or contact phone

If you value working as part of a growing and dynamic organisation that values work/life balance, please submit your application quoting the reference number above. Also include a cover letter, together with your resume detailing your relevant experience, qualifications, and skills, and address all selection criteria. Salary will be negotiated as per experience.

All applications should be sent to Bunbury Harvey Regional Council at PO Box 111, Australind WA 6233 or emailed to [email protected]

Applications close on Friday 11 July 2025

As an Equal Employment Opportunity employer, the Bunbury Harvey Regional Council encourages applications from individuals of diverse backgrounds to join us in servicing our community.