Medical Receptionist
2 weeks ago
Coniston, New South Wales, Australia
Illawarra Mercury
Full time
$55,000 - $65,000 per year
About The RoleWhat You'll Be Doing
- Greeting and welcoming patients in a friendly and professional manner
- Scheduling and managing patient appointments, including booking, rescheduling and cancellations
- Handling patient inquiries and providing information about the clinic's services
- Maintaining accurate and up-to-date patient records and medical histories
- Assisting with the preparation of patient files and medical documentation
- Performing general administrative duties, such as answering phones, processing payments and managing inventory
- Ensuring the reception area and waiting room are well-organised and maintained
- Previous experience as a Medical Receptionist or in a similar customer service role within the healthcare industry
- Strong communication and interpersonal skills, with the ability to interact with patients, clinicians and other staff members effectively
- Excellent organisational and time management skills, with the ability to multitask and prioritise tasks
- Proficiency in using medical practice management software and other office equipment
- A friendly, professional and empathetic demeanour, with a commitment to providing excellent patient care
- Familiarity with medical terminology and an understanding of healthcare processes and procedures
- Competitive casual rates of pay
- Flexible work arrangements to accommodate work-life balance
- Ongoing training and development opportunities
- A collaborative and team-oriented culture
- Employee assistance program and wellness initiatives
