Customer Service Attendant

11 hours ago

Roma Queensland, Australia Ampol Full time $45,000 - $65,000 per year

Job description:

  • Casual opportunity
  • Based in Roma, QLD
  • Customer service focused within our Ampol Petroleum Distributors Business

About Ampol:

Our company has always been about more than fuel. Fuel may be the foundation of our business, but our motivation and purpose come from the people, businesses, industries, and communities we engage with. From our origins until today, we've always been inspired by the role we can play in people's lives – to keep them moving, to make journeys happen. Here at Ampol, we are proud of our heritage as Australia's only owned fuel brand. For over 100 years we have supported Australians to travel far and wide, and we'll be here for 100 more powering better journeys for today and tomorrow

About the role:

Reporting to the Territory Manager, Queensland, you will be responsible for providing high quality service to customers, emphasis on safety and security and maintaining site appearance. You will be located at the Roma Depot and operating hours are from 8am to 4pm Monday to Friday.

Key responsibilities:

  • Serving customers efficiently and creating memorable experiences
  • Delivering the standard of service and retailing excellence that our customers have come to expect.
  • Maintaining store presentation and creating a clean welcoming environment
  • Cash handling
  • Authorising fuel pumps
  • Stock filling and rotation
  • General housekeeping – cleaning toilets, shelves, floors
  • Understanding and complying with Ampol's policies and procedures

About you:

This role will suit an individual who has a passion for customer service, take pride in their work, can multi-task and work unsupervised and enjoys a fast pace. You are reliable, professional, enthusiastic and willing to give everything a go.

We will make sure we look after you too with a collaborative team, quality training and real career progression opportunities.

Whether you're early in your career, returning to work or looking for a change & like to keep busy, this could be a great position to consider.

Key skills and experience

  • Retail experience is desirable
  • Excellent customer service skills
  • Well-developed written and oral communication skills
  • General computer literacy

We're an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.

Want to take your career to the next level?
Apply today. Application closes 25 November 2025

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