Functions & Events Duty Manager

Full-Time Functions & Events Duty Manager

Join a dynamic team delivering memorable experiences at Caloundra RSL Club

We are looking for a Functions & Events Duty Manager to oversee the operational aspects of functions, including setup and pack-down, managing event staff and suppliers and ensuring all compliance and safety requirements are met.

The role will ensure operational support which includes planning, coordination, and successful delivery of a wide variety of functions: from community events, shows, and birthday celebrations to conferences and other special occasions. This hands-on role will work closely with the Functions & Events Manager to ensure each event runs smoothly, stays within budget, and delivers a five-star experience.

Located in the heart of Caloundra, Caloundra RSL Club is a vibrant hub of entertainment, dining, and community spirit. As a proud non-profit organization, we support veterans and foster community connection through our commitment to service and excellence.

What We Offer:

• Full-time permanent position with annual salary
• Half-price gym membership for yourself and your partner (no lock-in contract)
• Free access to wellness programs
• Complementary barista-made coffee & soft drink
• Free parking onsite
• Leadership development opportunities through our in-house training programs
• Participation in our employee recognition and rewards program
• Robust onboarding and support
• A vibrant and supportive team environment

Who We Are Looking For:

We're seeking an experienced and passionate hospitality professional who thrives on detail, teamwork, and delivering exceptional customer service.

As the Functions & Events Duty Manager, you will:

• Support the end-to-end coordination of functions, shows, and special events
• Work across departments to ensure seamless event logistics and execution
• Build and maintain relationships with clients and key stakeholders
• Ensure compliance with relevant laws, licensing, and Club policies
• Monitor and maintain budgets, event profitability, and reporting
• Supervise and support staff during events, ensuring all standards are upheld
• Contribute ideas for continual service improvement and venue utilization

Key Responsibilities:

• Assist with planning and executing shows, private events, conferences, and more
• Coordinate set-up and pack-down of events in line with Club standards
• Provide on-the-ground supervision during events to ensure excellence in service
• Maintain inventory and event resources (linen, equipment, etc.)
• Communicate and liaise with internal teams to align event logistics
• Assist with costing and quoting, and ensure accurate record keeping
• Ensure compliance with WHS standards and emergency procedures
• Deliver exceptional guest experience and handle client feedback professionally

Pre-requisites:

• 2+ years of experience in Events or Functions Management, or relevant Hospitality Operations
• Responsible Service of Alcohol (RSA) certification
• Strong leadership, communication, and interpersonal skills
• A proactive, solutions-focused approach with attention to detail
• Ability to multi-task in a fast-paced environment
• Flexibility to work nights, weekends, and public holidays as required
• A passion for hospitality and creating memorable guest experiences

Caloundra RSL Services Club Inc is passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background including people with a disability.

To join the amazing team at the Caloundra RSL & Caloundra Powerboat Club click the Apply Now button to submit your resume

Due to the number of applicants only shortlisted candidates will be contacted.