Manager-Care Management Services

7 hours ago

Launceston, Tasmania, Australia Respect Group Limited Full time $80,000 - $120,000 per year

Join a purpose-driven organisation leading innovation in home care. We're seeking an experienced Home Care Manager – Case Management Services to lead our team and shape the delivery of exceptional, person-centred care.

In this leadership role, you'll influence the strategy, growth, and performance of our case management services, making a real difference in clients' lives while driving operational excellence. If you thrive in a collaborative, innovative environment and want to leave a lasting impact, this is the role for you.

Key Responsibilities:


• Lead, mentor, and develop a team of case managers to deliver exceptional client outcomes.


• Oversee operational performance, compliance, and service quality across care plans.


• Partner with senior managers to identify opportunities for innovation and improvement.


• Drive team capability through coaching, professional development, and recruitment strategies.


• Manage budgets, reporting, and key performance metrics to ensure sustainable growth.


• Build strong relationships with clients, families, and sector stakeholders to promote high-quality, responsive service models.

Requirements

Essential:

  • 3+ years leadership experience in Home Care Services.
  • Experience managing remote and multi-site teams and driving operational performance.
  • Strong understanding of Support at Home program, budgets, utilisation, compliance, and legislation.
  • Experience in change management, organisational growth and service transformation.
  • High-level communication, leadership, and problem-solving skills.
  • National Police Check (mandatory)
  • Valid Driver Licence

Desirable:

  • Qualification in Health, Community Services, Business, or Leadership.
  • Ability to Travel Inter-State
  • Experience in workforce planning, coaching, or organisational development.

Why you will love working with Respect

  • Join a trusted not-for-profit organisation with a century-long commitment to care.
  • Enjoy the benefits of salary packaging, helping you take home more pay.
  • Work alongside an experienced leadership team that values your input.
  • Access ongoing professional development and training opportunities.
  • Be part of a culture where respect, care, teamwork, and innovation are lived every day.

This is more than a management role. It is a chance to shape the future of home care in a vibrant regional community.

Who we are:

As a trusted not-for-profit care provider under Australia's Support at Home program, we deliver quality, personalised services that help you stay independent and confident at home. Getting help at home should be simple, not stressful. That's why at Respect, we make home care easy to understand, easy to access, and always centred around the client.

As a not-for-profit home care provider, Respect is here to support our clients and their loved one with personalised care that fits their lifestyle and needs, so they can keep living life their way, with confidence.

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