Hillside Hotel

At Momento Hospitality, we believe life's worth celebrating, and it's the people we share it with that matter most. With a portfolio of iconic venues across Sydney, we create extraordinary experiences in spaces where communities come together and lasting memories are made. Our team is at the heart of everything we do, and we invest in their growth, passion, and potential. When you join Momento, you become part of something bigger – an ambitious, supportive, and innovative community that thrives on excellence.

In the heart of Castle Hill, The Hillside Hotel is where good times stack up—multiple levels, endless energy, and a little something for everyone. Kick back in the laneway-style beer garden, catch the game on the northwest's biggest outdoor screen, or dance the night away under a retractable roof on the rooftop. Inside, the bistro dishes up your pub faves with a twist, and our function spaces host everything from birthdays to local events. Laid-back by day, electric by night—Hillside's got personality to burn, and a loyal crowd to prove it.

MOMENTO HOSPITALITY PILLARS:

Vision

Global leaders in connecting communities through extraordinary experiences

Purpose

To create a high trust environment where our people feel proud, connected and empowered to deliver extraordinary experiences

Values & Behaviours

Bold – We challenge and re-define the status quo

Accountable – We hold ourselves and each other to account

United – We live and are aligned to our vision

Selfless – We give more than we take

ABOUT THE ROLE:

• Responsible for the venue's appearance and atmosphere for all services and events.
• In charge of all shift operations from the setup, running and close down of the venue.
• Work as part of the venue leadership team to instil culture of superior customer service, leaving the customer 'wanting more'.
• Daily reporting including day and night shift reports.Strictly adhere to and enforce all compan
• y policies to ensure the business is run effectively and efficiently.
• Support the delivery of HR requirements for the business, including training, coaching and succession planning.

ABOUT YOU:

• Proven excellence as a Duty or Venue Manager in a large multifaceted venue.
• You've run shifts in large, busy pubs or similar venues — not hotels or fine dining, but real community spaces where sport, music, food and nightlife all collide.
• Ability to share your knowledge, manage and motivate.
• Bring a well-rounded skillset across food, beverage, and gaming operations, with a sharp focus on delivering standout customer service.
• Team oriented approach to management with a mindset of open communications.
• Immaculate presentation paralleled with hands on service delivery.
• Confident in 'managing up' and influencing teams.
• Excellent communication; written and verbal.

Ready to Create Something Extraordinary?

If this sounds like you, we'd love to hear from you Apply today and become part of a team that's redefining hospitality, one guest at a time.