Market Facing Liability Underwriter

A new transformational adventure awaits you…
How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 'World's Best Employers' and Fortune's 'World's Most Admired Companies' for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading

Let's create a brighter future together, let's make a difference
It's important to know, what you do matters. At Zurich, we don't just cover, we care.

Join Zurich as a Market Facing Liability Underwriter and play a pivotal role in our journey to become Australia's Leading Digital Insurer. As part of our technology transformation, you'll be empowered to deliver high-level service to customers, leveraging innovative digital tools and frameworks. You'll analyse, underwrite, and administer new and renewal business, regularly engaging with the market and collaborating across teams to drive Zurich's digital ambitions forward.

Working within our Commercial Markets squad, you'll be at the forefront of underwriting excellence, utilising The Zurich Way of Underwriting Framework. You'll build and maintain strong relationships with brokers and customers, ensuring Zurich remains a trusted partner in an evolving digital landscape.

You will also be responsible for the following:

• Proactively managing renewals and seeking new account opportunities aligned with Zurich's liability appetite.
• Implementing underwriting rules, guidelines, and insurance regulations to ensure compliance and quality.
• Developing and maintaining relationships with brokers to support business retention, acquisition, and cross-sell opportunities.
• Accurately measuring exposures, analysing risk, quoting, setting coverage, and negotiating terms and conditions.
• Participating in sales team meetings and market presentations to drive Zurich's digital transformation.
• Monitoring underwriting processes and identifying opportunities for continuous improvement.

Important to your success – let's grow together
We're seeking a forward-thinking underwriter who thrives in a collaborative, digitally driven environment. You'll be passionate about leveraging technology to deliver outstanding customer outcomes and eager to contribute to Zurich's ambition of being Australia's Leading Digital Insurer.

In order to be successful, you will have the following:

• At least 2 years' experience in insurance, with exposure to underwriting, sales, service, or claims.
• Strong knowledge of liability products, industry regulations, and the underwriting lifecycle.
• Excellent communication, negotiation, and relationship-building skills, both internally and externally.
• Proven ability to assess risk, solve problems, and drive results within required timeframes.
• A mindset for continuous improvement and resilience in a fast-paced, digitally evolving environment.
• A business degree and ANZIIF CIP Insurance Qualification is a nice to have.

Belong. Zurich is here to support you
There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer's leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
• Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
• Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
• Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
• Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
• Take advantage of global mobility opportunities across more than 200 countries worldwide.
• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
• We plant a tree for every new employee.
• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure