Night Porter

Night Porter

At Quest Geelong Central we're on the lookout for a new Night Porter to join our team on a casual basis working up to 20 hours per week on Friday and Saturday nights.

Quest Apartment Hotels is the largest and fastest growing apartment hotel operator in Australasia with more than 160 franchised properties across Australia, New Zealand, United Kingdom and Fiji.  While Quest is a member of The Ascott Limited, a leading international lodging owner-operator, Quest Geelong Central is locally owned and operated. We love helping our guests to get as local as they like it, so they get the warmest welcome when they check in and we have the best local tips for them to check out while staying in Geelong.

Quest Geelong Central is an 93-room property located in the heart of Geelong's CBD. Quest Geelong Central, has taken a fresh approach to hospitality by combining the comfort of a hotel with the convenience and functionality of a fully furnished apartment. Our beautifully designed and thoughtfully equipped apartment hotel aims to provide a seamless experience for business travellers, long-term stays, and anyone seeking a home away from home. Our prime location ensures our guests can seamlessly navigate the city and enjoy their stay to the fullest – 'making corporate stay effortless'.

The Role

Quest Geelong Central's Night Porter is a highly valued member of our team, and key to ensuring positive experiences for our guests and the overall success of the business.

In particular, the role involves:

·       Provide front office reception services by checking in guests, managing transactions in RMS, responding to calls and requests promptly.

·       Cleaning common areas to ensure high standards of presentation of the property in line with the Quest brand standards, and efficient operations based on occupancy demands and guest needs.

·       Perform housekeeping duties as per the Quest Housekeeping Manual, including room cleaning, bed making, replenishing supplies, linen storage, reporting maintenance, and safe equipment storage.

·       Adhere to Quest's occupational health & safety and security policies by following procedures, securing property, maintaining professional presentation, and promptly reporting any concerns or suspicious behavior to the Franchise Manager

·       Be prepared to respond to emergencies and follow safety protocols as needed.

The Ideal Candidate

Will demonstrate a can-do, responsible, and flexible approach to work, excellent communication skills, a friendly customer service demeanor, a keen eye for detail, excellent organisational skills, discretion in guest interaction, and a strong appreciation for workplace safety.  An ability to follow instructions and work quickly and efficiently to achieve individual and team goals is key.

Prior experience in a hospitality reception or housekeeping role is essential, and qualifications and prior experience in the hospitality, travel or tourism industries would be highly regarded.

The successful applicant must be available to work night shifts on Fridays and Saturdays and public holidays, and have entitlements to work in Australia.

The Opportunity

Join our dynamic team, embrace new challenges, and take pride in providing exceptional service. Explore the countless possibilities and opportunities for growth with a business that values your meticulousness and commitment to excellence. Start your journey as a Night Porter today and be a part of creating memorable experiences for guests from around the world under the banner of the highly successful and established Quest brand.

Terrific working conditions are on offer, including provision of a corporate uniform, staff, family and friends rates for leisure accommodation with Quest nationally. Other benefits include, team performance incentives, opportunities to participate in any number of events and learning and development activities.

Applications

Please direct your letter of application and CV to Greg O'Shea, Franchisee via the SEEK website.

For application queries, please email Greg O'Shea on:

Applications close by COB Monday 25th October 2025.