Operations Support Officer

Operations Support Officer and/or Accounts / Finance Officer Role - two positions available

Location: Nuriootpa (option to work in Gawler until the end of the year) | Hours: Flexible but looking for 25 hours per week | Monday to Friday | Work From Home up to 1 day per week

Join a growing, modern business supporting Aussie tradies

Are you a reliable, detail-oriented admin professional looking for a flexible part-time role? Virtual Trade Management (VTM) is seeking an Operations Support Officer and an Accounts / Finance Officer to join our team, helping deliver quality administration and support services to our growing list of trade-based clients across Australia.

About the Roles

In our Operations Support Officer role, you'll be the front of line for our clients – handling administration tasks on a wide variety of tasks including: managing inboxes and schedules, answering incoming client calls, coordinating work orders, invoicing, account management and ensuring things run smoothly for our clients each day. You will report to the Business Manager and work closely with a small, collaborative team that values professionalism, initiative, and good humour.

In our Accounts / Finance Officer role, you'll be responsible for managing end to end accounts payable processes, including invoice processing, supplier reconciliation, payroll, and assisting with month end reporting, both for our clients and for our business. Attention to detail, accuracy, and the ability to work in a fast-paced environment are key to success.

Key Responsibilities

In Our Operations Support Officer role;

• Manage inboxes, phone calls, and client communications

• Schedule appointments, coordinate calendars, and support meeting logistics

• Organise and maintain digital records and client files

• Invoicing and account management

• Support with reporting, admin tasks, and task tracking across platforms like ServiceM8 and Microsoft 365

• Liaise with clients, suppliers, and team members to keep things moving

In our Accounts / Finance Officer role;

• Accounts Payable and Receivable

• Reconciling bank accounts, general ledger, credit cards, and supplier statements

• Investigating and resolving discrepancies

• Invoicing and account management

• Supporting monthly reporting and accounting tasks

• Assisting with general administrative duties as needed

We're Looking For Someone Who

✓ Has experience in admin, business support, or executive assistance

✓ Has previous experience working with or supporting tradespeople (builders, electricians, plumbers etc) will be highly regarded

✓ Is confident using Microsoft 365 (Outlook, Excel, Word, Teams)

✓ Communicates clearly and professionally (written & verbally)

✓ Is proactive, organised, and has the ability to juggle multiple tasks calmly

✓ Works well independently, uses initiative to problem solve and takes pride in doing things right

✓ Understands confidentiality and takes it seriously

For our Accounts / Finance Officer role, we are also looking for;

✓ Experience in a finance or administration role ✓ A qualification in Bookkeeping, Accounting

The Perks

Part-time hours and flexible on how this looks, with the opportunity to increase hours following successfully completing a probation period

• Flexibility to work from home one day a week once fully trained

• Purpose-driven work supporting small business success

• A positive and supportive team culture

• A growing business where your contribution matters and is recognised

About Us

At Virtual Trade Management, we support trade businesses with streamlined systems, smart admin, and practical solutions that save time and boost client profits. We believe in doing what we say we'll do, and doing it well – with integrity, accountability, and a good dose of common sense.

You'll be supported by experienced professionals and given space to grow. We value flexibility, integrity, and smart, reliable service – and we always have our clients' backs.

Ready to apply?

If this sounds like you, we'd love to hear from you Click Apply Now with your resume and a brief cover letter addressing the key responsibilities, how you align with what we're looking for and why you'd be a great fit for this the VTM Team.