Engineer

There's No Us Without U. Care with Us, for Today and Tomorrow

There's no life without water, and at Urban Utilities, we live and breathe that knowledge every single day. It's why our people are so passionate about what they do and how they do it. And it's why we need people like YOU . Come shape our future with us and make a real and lasting impact across our teams.

Your Opportunity

We are seeking an experienced Engineer for our Developer Services team, in our Customer & Innovation Group.

This is an opportunity to be involved in a dynamic work program enabling new communities and economic development by ensuring quality drinking water and wastewater services for property developments of all sizes in Australia's fastest growing area. The team deliver nearly 20, 000 services to development customer annually

Water Approvals are required for Development to connect, disconnect or alter water servicing networks, as our Engineer, you will assess these applications, design plans and provide assurance that connections are safe and in accordance with conditions. You will provide customer service advice and problem solve servicing design solutions with development customers, to ensure effective and efficient water and wastewater networks and services.

These efforts enable new or changing homes and businesses every year and with working from home options and other flexibility.

Key Accountabilities:

• Contribute to the development of and implement feasibility testing of proposed engineering solutions to provide conditions, advice and validate the design.
• Assess and decide Water Approval applications to ensure quality water and wastewater servicing and infrastructure for development in accordance with legislation, codes, policies and agreed standards.
• Respond to basic issue escalations promptly and appropriately; investigate and resolve complaints ensuring prompt resolution and quality outcomes for customers and Urban Utilities.
• Build effective working relationships within Urban Utilities, delivering high-quality professional services with guidance from senior colleagues.
• Support the process of business model rethinking by analysing processes, practices, and procedures using prescribed methodologies.

About you:

We are seeking candidates who are passionate about shaping our future, and ideally have the following qualifications, skills and experiences:

• Bachelor of Civil Engineering or equivalent and 3+ years of working experience in infrastructure planning and engineer.
• Experience in hydraulic modelling of water and wastewater infrastructure using Water CAD and Info Works software packages is desirable.
• You enjoy working in a contemporary and agile working environment, pro-actively engaging with internal stakeholder groups to align priorities and find mutually beneficial outcomes.
• Can provide technical guidance when required on testing, evaluating and improving engineering outcomes.
• Can engage with customers and investigate and resolve enquiries that lead to a prompt solution

At UU, we celebrate diversity. We genuinely believe that bringing together diversity of thoughts, perspectives and expressions is key and crucial to our success as a business. You might find you meet some, but not all, of the job requirements for this role. We'd still encourage you to apply as we we're looking for the right human being for this role - it's about so much more than ticking all the boxes

Why Urban Utilities?

At Urban Utilities, the work we do is about so much more than the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.

At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we're dedicated to being there every step of the way.

Our HQ is in Fortitude Valley, Brisbane, but you'll find us all over SEQ - working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across the region.

We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you'll access an increasingly diverse range of benefits and initiatives that'll help you bring the best you. Speaking of which, here's just a sample of the benefits we offer our team:

• Generous Salary Packaging options, including novated leases
• Corporate discounts across Health insurance, technology and more
• 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family
• Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you

Urban Utilities is an endorsed employer for all women.

Visit our website to learn more about us at

How to apply

Please note: applicants will be required to undergo a Pre-employment medical, which may include Drug and Alcohol testing, as well as other background checks as part of the recruitment process for this role.

For further information please contact our friendly Talent Team at

Our Talent team & Hiring Managers kindly request that no unsolicited CVs are sent for this role.